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Data Quadrant Awards 2023

Emergency Notification


SoftwareReviews names Omnilert, Crises Control, and InformaCast as Emergency Notification Data Quadrant Award Winners.


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Emergency Notification

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
Emergency Notification Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


Omnilert

Omnilert

Founded in 2004, Omnilert was the first company to establish the emergency mass notification market. It continues to be an innovation leader and the most trusted partner to over 2,500 customers across diverse industries. Omnilert offers the broadest array of solutions, spanning prevention, notification, engagement, and incident management, as well as the most comprehensive multi-channel communications. Uniquely, the organization employs automation and next generation artificial intelligence to expedite emergency response and enable detection and visualization of critical incidents.

9.1

Composite
Score

Composite
Score

+95

Emotional
Footprint

Emotional
Footprint

92%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
22Reviews

Crises Control

Crises Control

When time is imperative our mass notification technology enables our customers to send alert messages to their target audience within seconds. These messages can be pre-defined or customised. With our App, customers can mass notify people at the touch of a button. Furthermore, you know in real-time who has acknowledged the message.

9.0

Composite
Score

Composite
Score

+98

Emotional
Footprint

Emotional
Footprint

94%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
50Reviews

Singlewire Software

InformaCast

Singlewire Software is the developer of InformaCast, a leading software solution for fast and reliable emergency notifications. More than 7,000 organizations in over 50 countries use InformaCast for emergency mass notifications. Whether it’s an active shooter, severe weather, or another crisis situation, this award-winning software reaches mobile and on-premises devices with critical safety information. By giving organizations the means to develop a connected ecosystem of devices, InformaCast provides that speed and reach needed to share the right information, with the right people, at the right time.

8.4

Composite
Score

Composite
Score

+83

Emotional
Footprint

Emotional
Footprint

88%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
26Reviews

Vendor Capability Awards


Availability and Quality of Training

Omnilert

Badge Winner

Breadth of Features

Crises Control

Badge Winner

Business Value Created

Crises Control

Badge Winner

Ease of Customization

Crises Control

Badge Winner

Ease of Data Integration

Crises Control

Badge Winner

Ease of IT Administration

Crises Control

Badge Winner

Ease of Implementation

Omnilert

Badge Winner

Product Strategy and Rate of Improvement

Omnilert

Badge Winner

Quality of Features

Crises Control

Badge Winner

Usability and Intuitiveness

Crises Control

Badge Winner

Vendor Support

Omnilert

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

Omnilert


Breadth of Features

Crises Control


Business Value Created

Crises Control


Ease of Customization

Crises Control


Ease of Data Integration

Crises Control


Ease of IT Administration

Crises Control


Ease of Implementation

Omnilert


Product Strategy and Rate of Improvement

Omnilert


Quality of Features

Crises Control


Usability and Intuitiveness

Crises Control


Vendor Support

Omnilert


Other Evaluated Vendors


Alert Media Inc

AlertMedia Mass Notification

AlertMedia's scalable, cloud-based platform and flexible API allow organizations to seamlessly send and receive notifications from anywhere, at any time, using any device and any communication channel.

8.0

Composite
Score

Composite
Score

+81

Emotional
Footprint

Emotional
Footprint

78%

Likeliness to
Recommend

Likeliness
to Recommend

32Reviews

Finalsite school

Blackboard Mass Notifications

Blackboard Mass Notifications allows you to reach your stakeholders across all your communication channels simultaneously. This kind of simplified messaging is critical for emergencies and necessary for everyday updates.

7.8

Composite
Score

Composite
Score

+77

Emotional
Footprint

Emotional
Footprint

79%

Likeliness to
Recommend

Likeliness
to Recommend

43Reviews

Everbridge

Everbridge Mass Notification

Mass Notification prioritizes ease-of-use, allowing users at all levels to quickly and easily send emergency communications through the most intuitive user interface on the market. Providing a secure, scalable, and reliable emergency management application, Everbridge Mass Notification with Incident Communications enables enterprises and governmental entities to send notifications to individuals or groups to keep them informed before, during and after critical events.

7.7

Composite
Score

Composite
Score

+69

Emotional
Footprint

Emotional
Footprint

81%

Likeliness to
Recommend

Likeliness
to Recommend

16Reviews

Copp Integrated Systems

Copp Mass Notification Systems

Copp’s emergency and mass notification systems are designed to help you get messages where and when they are needed most. This system can even utilize your existing infrastructure, such as voice systems, LED signage, and LAN networks.

7.1

Composite
Score

Composite
Score

+71

Emotional
Footprint

Emotional
Footprint

70%

Likeliness to
Recommend

Likeliness
to Recommend

19Reviews

Honeywell

Honeywell Instant Alert Plus

In an emergency, direct communication with multiple audiences can make the difference between a minor event and a major crisis. Honeywell Instant Alert and Instant Alert Plus are customizable, cloud-based emergency and mass notification systems that provide a seamless solution. Whether you need to reach people in an emergency or for routine communication, you can contact them quickly with one controlled message.

6.9

Composite
Score

Composite
Score

+60

Emotional
Footprint

Emotional
Footprint

71%

Likeliness to
Recommend

Likeliness
to Recommend

21Reviews

For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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