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Data Quadrant Awards 2022

Travel Management


SoftwareReviews names TripActions and TravelPerk as Travel Management Data Quadrant Award Winners.


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Travel Management

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
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30+ pages

Travel Management Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


Tripactions Inc

TripActions

TripActions is an all-in-one travel, corporate card, and expense solution. TripActions leverages real-time data to help companies keep traveling employees safe, reduce spend, and drive productivity. TripActions is simple with quick onboarding, flexible policy definitions, tools to ensure traveler safety, and seamless integration with the rest of your tech stack. Give your travelers unrivaled choice in inventory, clear presentation of policy throughout the booking experience and access to global 24/7 365 proactive live travel agents.

9.7

Composite
Score

Composite
Score

+98

Emotional
Footprint

Emotional
Footprint

96%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
21Reviews

TravelPerk SL

TravelPerk

Book, manage, report, and support all your travel with TravelPerk. TravelPerk is the next-generation business travel platform pioneering the future of business travel. TravelPerk’s all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result is saved time, money, and hassle for everyone. TravelPerk has the world’s largest travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology and consumer-grade design, all of which is enabling companies worldwide to get the most out of their travel.

8.9

Composite
Score

Composite
Score

+87

Emotional
Footprint

Emotional
Footprint

94%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
18Reviews

Vendor Capability Awards


Availability and Quality of Training

TripActions

Badge Winner

Breadth of Features

TripActions

Badge Winner

Business Value Created

TripActions

Badge Winner

Ease of Customization

TripActions

Badge Winner

Ease of Data Integration

TripActions

Badge Winner

Ease of IT Administration

TripActions

Badge Winner

Ease of Implementation

TripActions

Badge Winner

Product Strategy and Rate of Improvement

TripActions

Badge Winner

Quality of Features

TripActions

Badge Winner

Usability and Intuitiveness

TripActions

Badge Winner

Vendor Support

TripActions

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

TripActions


Breadth of Features

TripActions


Business Value Created

TripActions


Ease of Customization

TripActions


Ease of Data Integration

TripActions


Ease of IT Administration

TripActions


Ease of Implementation

TripActions


Product Strategy and Rate of Improvement

TripActions


Quality of Features

TripActions


Usability and Intuitiveness

TripActions


Vendor Support

TripActions


Other Evaluated Vendors


Egencia LLC.

Egencia

Egencia is modern corporate travel management for the fast-changing travel landscape. Egencia is an up-to-the-date travel information you need at your fingertips to make travel management simpler — whether you’re booking, modifying a trip or approving employee travel.

8.0

Composite
Score

Composite
Score

+81

Emotional
Footprint

Emotional
Footprint

85%

Likeliness to
Recommend

Likeliness
to Recommend

18Reviews

SAP Concur

Concur Travel

Simplify travel management and let employees book business travel on their own, at the best rates, and within spending policies. SAP Concur solutions offer you a way to manage your travel program while capturing all the correct data.

7.6

Composite
Score

Composite
Score

+66

Emotional
Footprint

Emotional
Footprint

80%

Likeliness to
Recommend

Likeliness
to Recommend

13Reviews

MakeMyTrip

myBiz

MakeMyTrip for Business is a one-stop travel management solution for all business travel needs of micro, mid, & large-sized organisations.

7.2

Composite
Score

Composite
Score

+76

Emotional
Footprint

Emotional
Footprint

76%

Likeliness to
Recommend

Likeliness
to Recommend

12Reviews

Itilite Technologies Private Limited

itilite

ITILITE is an integrated travel and expense management platform empowering travel and related expenses for hundreds of enterprises and leading startups globally. ITILITE's mission is to simplify travel & expenses for organizations across the globe so they can move people and businesses forward easily while leaving all operational concerns behind.

7.0

Composite
Score

Composite
Score

+56

Emotional
Footprint

Emotional
Footprint

77%

Likeliness to
Recommend

Likeliness
to Recommend

12Reviews

For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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