Supply Chain Management
SoftwareReviews names Microsoft Dynamics 365 ERP and IBM Sterling Supply Chain Business Network as Supply Chain Management Data Quadrant Award Winners.
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Data Quadrant
Data Quadrants are proudly founded in 100% user review data and are free of traditional
"magical" components such as market presence and analyst opinion, which are opaque in nature
and may be influenced by vendor pressure, financial or otherwise.
The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT
and business professionals. The placement of a software in the Data Quadrant indicates its
relative ranking as well as its categorization.
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A thorough evaluation and ranking of all software in an individual category to compare
software across every dimension.
- user satisfaction rankings
- |
- vendor capability comparisons
- |
- business value scores
- |
- individual feature evaluations
- |
- emotional connection to products
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Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset
Software Experience
When distilled down, the software experience is shaped by both the experience with the software
and the relationship with the vendor. Evaluating enterprise software along these two dimensions
provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.
Product Features and Satisfaction
The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood
of users to recommend the software, combined with user satisfaction across top product features.
Vendor Experience and Capabilities
The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor
capabilities (e.g. software implementation, training, customer support, product roadmap) as well as
emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).
Microsoft
Optimize your financials and operations to drive growth and make real-time, data-driven decisions at global scale—all with an intelligent, modern business application.
8.1
Composite
Score
Composite
Score
+84
Emotional
Footprint
Emotional
Footprint
83%
Likeliness to
Recommend
Likeliness
to Recommend
IBM
IBM Sterling® Supply Chain Business Network is a trusted, scalable business-to-business network that helps automate and orchestrate your supply chain processes and partner collaboration on a single cloud-based platform.
7.7
Composite
Score
Composite
Score
+74
Emotional
Footprint
Emotional
Footprint
82%
Likeliness to
Recommend
Likeliness
to Recommend
Availability and Quality of Training
Microsoft Dynamics 365 ERP
Breadth of Features
IBM Sterling Supply Chain Business Network
Business Value Created
Microsoft Dynamics 365 ERP
Ease of Customization
Microsoft Dynamics 365 ERP
Ease of Data Integration
IBM Sterling Supply Chain Business Network
Ease of IT Administration
Microsoft Dynamics 365 ERP
Ease of Implementation
Microsoft Dynamics 365 ERP
Product Strategy and Rate of Improvement
Infor Supply Chain Management
Quality of Features
SAP Supply Chain Management
Usability and Intuitiveness
Microsoft Dynamics 365 ERP
Vendor Support
Infor Supply Chain Management
Availability and Quality of Training
Microsoft Dynamics 365 ERP
Breadth of Features
IBM Sterling Supply Chain Business Network
Business Value Created
Microsoft Dynamics 365 ERP
Ease of Customization
Microsoft Dynamics 365 ERP
Ease of Data Integration
IBM Sterling Supply Chain Business Network
Ease of IT Administration
Microsoft Dynamics 365 ERP
Ease of Implementation
Microsoft Dynamics 365 ERP
Product Strategy and Rate of Improvement
Infor Supply Chain Management
Quality of Features
SAP Supply Chain Management
Usability and Intuitiveness
Microsoft Dynamics 365 ERP
Vendor Support
Infor Supply Chain Management
SAS Institute Inc.
Understand demand patterns, your supply networks, operations, quality and customer service requirements like never before. SAS gives you a critical advantage. Combine data from multiple sources. Quickly analyze, visualize and share information. And achieve more accurate forecasts, greater integrated business planning efficiency, healthier profits and higher customer satisfaction.
7.4
Composite
Score
Composite
Score
+72
Emotional
Footprint
Emotional
Footprint
73%
Likeliness to
Recommend
Likeliness
to Recommend
Oracle
Cloud computing is changing the way manufacturing and supply chain organizations consume and use IT services—providing timely solutions to address today’s business challenges.
7.3
Composite
Score
Composite
Score
+70
Emotional
Footprint
Emotional
Footprint
77%
Likeliness to
Recommend
Likeliness
to Recommend
SAP
Accelerate and optimize your end-to-end procure-to-pay process. Supply chain management products from SAP can enable you to integrate processes and enforce contract compliance for both supply-side and supplier-side requirements – throughout the extended supply chain as well as distribution.
7.1
Composite
Score
Composite
Score
+67
Emotional
Footprint
Emotional
Footprint
76%
Likeliness to
Recommend
Likeliness
to Recommend
Infor
Infor Supply Chain Management combines best in class solutions with industry-specific functionality, giving you the power to plan and execute your supply chain strategies faster and more profitably, from strategic and tactical planning to execution. With analytics at the core, you'll get the tools you need to optimize your end-to-end supply chain and harness the power of social networking to collaborate more effectively internally, as well as with customers, partners, and suppliers.
6.9
Composite
Score
Composite
Score
+56
Emotional
Footprint
Emotional
Footprint
73%
Likeliness to
Recommend
Likeliness
to Recommend
Microsoft
Microsoft Dynamics NAV
Microsoft Dynamics enterprise resource planning (ERP) software gives your people the tools they need to connect and manage your entire business, from financial and supply chain management and from manufacturing to operations, with the insight you need to make smart decisions. Start with what you need now and easily adapt as your needs change, in the cloud or on your servers—the choice is yours.
6.7
Composite
Score
Composite
Score
+48
Emotional
Footprint
Emotional
Footprint
85%
Likeliness to
Recommend
Likeliness
to Recommend
For the full list of vendors in this space, click here.
SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).
Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.
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