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Data Quadrant Awards 2021

Robotic Process Automation


SoftwareReviews names UiPath, Automate, and Automation Anywhere as Robotic Process Automation Data Quadrant Award Winners.


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Robotic Process Automation

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
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Robotic Process Automation Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


UiPath

UiPath

Create your own robot easily. UiPath Studio is a tool that enables you to design automation processes in a visual manner, through diagrams. UiPath Robot executes the processes built in Studio, as a human would. UiPath Orchestrator - a web application that enables you to deploy, schedule, monitor and manage Robots and processes.

9.0

Composite
Score

Composite
Score

+97

Emotional
Footprint

Emotional
Footprint

93%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
246Reviews

HelpSystems

Automate

Automate Robotic Process Automation Software: RPA plus BPA platform to comprehensively automate enterprise workflows. Automate Plus helps you take your automation efforts to the next level and build a better IT. Powerful enterprise-grade robotic process automation handles everything from repetitive administrative tasks to highly complex, mission-critical business operations. Centralize your automation efforts and easily integrate key business applications all in one place.

8.6

Composite
Score

Composite
Score

+85

Emotional
Footprint

Emotional
Footprint

91%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
56Reviews

Automation Anywhere

Automation Anywhere

Create software robots to automate any process end-to-end. Advance with cognitive bots that learn as they work, and analytics that can change the way you operate.

8.5

Composite
Score

Composite
Score

+93

Emotional
Footprint

Emotional
Footprint

86%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
41Reviews

Vendor Capability Awards


Availability and Quality of Training

UiPath

Badge Winner

Breadth of Features

UiPath

Badge Winner

Business Value Created

UiPath

Badge Winner

Ease of Customization

UiPath

Badge Winner

Ease of Data Integration

Pega Platform

Badge Winner

Ease of IT Administration

Automate

Badge Winner

Ease of Implementation

Automate

Badge Winner

Product Strategy and Rate of Improvement

ElectroNeek

Badge Winner

Quality of Features

Automate

Badge Winner

Usability and Intuitiveness

Automate

Badge Winner

Vendor Support

Automate

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

UiPath


Breadth of Features

UiPath


Business Value Created

UiPath


Ease of Customization

UiPath


Ease of Data Integration

Pega Platform


Ease of IT Administration

Automate


Ease of Implementation

Automate


Product Strategy and Rate of Improvement

ElectroNeek


Quality of Features

Automate


Usability and Intuitiveness

Automate


Vendor Support

Automate


Other Evaluated Vendors


Blue Prism

Blue Prism Intelligent RPA Platform

Blue Prism offers a genuine 3rd sourcing option – a scalable Enterprise Robotic Process Automation (RPA) platform that works alongside humans, increasing productivity, improving experience and delivering true operational agility. Blue Prism’s intelligent & Connected-RPA platform is designed for business users and developed for IT governance.

8.4

Composite
Score

Composite
Score

+89

Emotional
Footprint

Emotional
Footprint

81%

Likeliness to
Recommend

Likeliness
to Recommend

27Reviews

JIFFY.ai

JIFFY.ai

JIFFY.ai’s revolutionary app-based intelligent automation suite turbo-charges productivity, transforms processes, and helps your teams unleash their creativity and innovation.

8.4

Composite
Score

Composite
Score

+94

Emotional
Footprint

Emotional
Footprint

83%

Likeliness to
Recommend

Likeliness
to Recommend

17Reviews

ElectroNeek

ElectroNeek

ElectroNeek, a Y Combinator company, is easy-to-use, fast and secure Robotic Process Automation platform, the first RPA that comes with an unlimited number of free bot licenses and built-in Orchestrator. It lets clients automate hundreds of attended and unattended processes and run them concurrently at no cost, paying only for developer seats. Its patent-pending 'Voodoo Interfaces' let users automatically fix bots when UI of automated environment changes, significantly decreasing the need for costly maintenance of RPA solutions.

8.4

Composite
Score

Composite
Score

+82

Emotional
Footprint

Emotional
Footprint

91%

Likeliness to
Recommend

Likeliness
to Recommend

20Reviews

G1ANT ROBOT LTD

G1ANT

Introducing G1ANT, the new-level RPA platform for enterprise and large-scale uses. It combines advanced extensibility, high performance, and world-class support to offer you a rock-solid base for business automation. Build highly efficient and automated end-to-end business processes.

8.3

Composite
Score

Composite
Score

+90

Emotional
Footprint

Emotional
Footprint

87%

Likeliness to
Recommend

Likeliness
to Recommend

70Reviews

Microsoft

Microsoft Power Automate

Discover a better way to get things done across your organization through digital and robotic process automation. Build time-saving workflows into everything from individual tasks to large-scale systems with seamless integration using hundreds of prebuilt connectors.Enable everyone to build secure workflows with a no-code guided experience and cloud-based data loss prevention, identity, and access management services.

8.3

Composite
Score

Composite
Score

+86

Emotional
Footprint

Emotional
Footprint

85%

Likeliness to
Recommend

Likeliness
to Recommend

80Reviews

Pegasystems

Pega Platform

A recognized leader in artificial intelligence, digital process automation, and customer engagement, Pega powers enterprise digital transformation with a unified, no-code platform. Trusted by global companies for rapid and scalable enterprise-wide, transformational deployments.

8.1

Composite
Score

Composite
Score

+86

Emotional
Footprint

Emotional
Footprint

84%

Likeliness to
Recommend

Likeliness
to Recommend

27Reviews

For the full press release, click here. For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). The top 5 vendors in a software category are eligible for awards pending composite scores achieve a sufficiently high satisfaction threshold.

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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