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Data Quadrant Awards 2021

Network Monitoring - Enterprise


SoftwareReviews names Progress WhatsUp Gold, LogicMonitor Platform, ManageEngine OpManager, SolarWinds Network Performance Monitor, and PRTG Network Monitor as Network Monitoring - Enterprise Data Quadrant Award Winners.


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Network Monitoring - Enterprise

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
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Network Monitoring - Enterprise Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


Progress Software

Progress WhatsUp Gold

Avoid downtime with a network monitoring solution that covers you from the network edge to the cloud. See developing issues before users report them. Troubleshoot faster from an interactive topology map that shows connectivity and dependencies.

8.3

Composite
Score

Composite
Score

+86

Emotional
Footprint

Emotional
Footprint

87%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
83Reviews

LogicMonitor

LogicMonitor Platform

Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.

8.3

Composite
Score

Composite
Score

+85

Emotional
Footprint

Emotional
Footprint

85%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
31Reviews

ManageEngine

ManageEngine OpManager

Introducing OpManager, the world's first truly integrated network management software for faster and smarter network management. It's out-of-the-box offers network monitoring, physical and virtual server monitoring, flow-based bandwidth analysis, firewall log analysis and archiving, configuration and change management, and IP address and switch port management, thereby providing all the visibility and control that you need over your network.

8.3

Composite
Score

Composite
Score

+93

Emotional
Footprint

Emotional
Footprint

85%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
48Reviews

SolarWinds

SolarWinds Network Performance Monitor

SolarWinds® Network Performance Monitor (NPM) is powerful and affordable network monitoring software that enables you to quickly detect, diagnose, and resolve network performance problems & outages.

8.1

Composite
Score

Composite
Score

+79

Emotional
Footprint

Emotional
Footprint

82%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
73Reviews

Paessler

PRTG Network Monitor

Monitor all systems, devices, traffic and applications of your IT infrastructure. Everything you need is contained in PRTG, no additional downloads are required.

8.1

Composite
Score

Composite
Score

+81

Emotional
Footprint

Emotional
Footprint

85%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
37Reviews

Vendor Capability Awards


Availability and Quality of Training

LogicMonitor Platform

Badge Winner

Breadth of Features

LogicMonitor Platform

Badge Winner

Business Value Created

LogicMonitor Platform

Badge Winner

Ease of Customization

Progress WhatsUp Gold

Badge Winner

Ease of Data Integration

LogicMonitor Platform

Badge Winner

Ease of IT Administration

LogicMonitor Platform

Badge Winner

Ease of Implementation

LogicMonitor Platform

Badge Winner

Product Strategy and Rate of Improvement

SolarWinds Network Performance Monitor

Badge Winner

Quality of Features

PRTG Network Monitor

Badge Winner

Usability and Intuitiveness

LogicMonitor Platform

Badge Winner

Vendor Support

LogicMonitor Platform

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

LogicMonitor Platform


Breadth of Features

LogicMonitor Platform


Business Value Created

LogicMonitor Platform


Ease of Customization

Progress WhatsUp Gold


Ease of Data Integration

LogicMonitor Platform


Ease of IT Administration

LogicMonitor Platform


Ease of Implementation

LogicMonitor Platform


Product Strategy and Rate of Improvement

SolarWinds Network Performance Monitor


Quality of Features

PRTG Network Monitor


Usability and Intuitiveness

LogicMonitor Platform


Vendor Support

LogicMonitor Platform


Other Evaluated Vendors


Cisco Systems

Cisco Prime Infrastructure

Cisco Prime Infrastructure provides complete lifecycle management of converged wired and wireless networks

7.9

Composite
Score

Composite
Score

+80

Emotional
Footprint

Emotional
Footprint

81%

Likeliness to
Recommend

Likeliness
to Recommend

94Reviews

Micro Focus

Micro Focus NOM

Micro Focus Network Operations Management (NOM) provides management for enterprise networks, integrating capabilities to monitor fault, performance, configuration, and compliance of physical, virtual, and software defined network (SDN) infrastructure. NOM has the broadest and deepest multi-vendor support.

7.9

Composite
Score

Composite
Score

+77

Emotional
Footprint

Emotional
Footprint

80%

Likeliness to
Recommend

Likeliness
to Recommend

43Reviews

Microsoft

Microsoft Systems Center Operations Manager

Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure the predictable performance and availability of vital applications, and offers comprehensive monitoring for your datacenter and cloud, both private and public.

7.8

Composite
Score

Composite
Score

+79

Emotional
Footprint

Emotional
Footprint

80%

Likeliness to
Recommend

Likeliness
to Recommend

127Reviews

IBM

IBM Netcool Operations Insight

Use IBM Netcool Operations Insight to monitor and manage system and network applications on a variety of operating systems, track the availability and performance of your enterprise system, and get reports to track trends and troubleshoot problems.

7.7

Composite
Score

Composite
Score

+78

Emotional
Footprint

Emotional
Footprint

81%

Likeliness to
Recommend

Likeliness
to Recommend

59Reviews

Riverbed Technology, Inc.

Riverbed Network Performance Management

Integrated network and infrastructure visibility for proactive monitoring and troubleshooting

7.4

Composite
Score

Composite
Score

+75

Emotional
Footprint

Emotional
Footprint

70%

Likeliness to
Recommend

Likeliness
to Recommend

20Reviews

Broadcom Inc.

DX NetOps

Get unified, scalable AI-driven network triage and automation for traditional, SDN and cloud networks

7.3

Composite
Score

Composite
Score

+72

Emotional
Footprint

Emotional
Footprint

71%

Likeliness to
Recommend

Likeliness
to Recommend

62Reviews

Adrem Software

Adrem NetCrunch

NetCrunch combines the monitoring of network infrastructure devices like: switches, routers and printers with the monitoring of servers, applications and virtualization hosts.

7.0

Composite
Score

Composite
Score

+71

Emotional
Footprint

Emotional
Footprint

64%

Likeliness to
Recommend

Likeliness
to Recommend

20Reviews

For the full press release, click here. For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). The top 5 vendors in a software category are eligible for awards pending composite scores achieve a sufficiently high satisfaction threshold.

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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