Data Quadrant Awards 2021

Enterprise Search


SoftwareReviews names X1 Search, Sinequa Intelligent Search Platform, and Lucidworks as Enterprise Search Data Quadrant Award Winners.


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Enterprise Search

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
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Enterprise Search Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


X1 Discovery Inc

X1 Search

X1 Search provides users the fastest, simplest way to find and work with the exact information they need and thought they’d never find again. By providing the fastest access to their documents and email, X1 Search unlocks the potential for people to leverage years of experience with just a few keystrokes, dramatically improve productivity, and function at their highest level.

9.1

Composite
Score

Composite
Score

+91

Emotional
Footprint

Emotional
Footprint

95%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
13Reviews

Sinequa

Sinequa Intelligent Search Platform

Sinequa provides a cognitive search and analytics platform that connects people with the information and insights for organizations to become information-driven. This means actionable information presented in context to surface insights, inform decisions, and elevate productivity. The platform has been forged by experience in projects for large organizations in complex environments with large and diverse sets of data and content. Sinequa’s unified platform is fully integrated and configurable to support current and future needs around becoming information-driven.

7.7

Composite
Score

Composite
Score

+76

Emotional
Footprint

Emotional
Footprint

80%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
10Reviews

Lucidworks

Lucidworks

Lucidworks helps your team build powerful knowledge management and enterprise search applications to get your employees the right information at the right time, every time.

7.6

Composite
Score

Composite
Score

+70

Emotional
Footprint

Emotional
Footprint

78%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
11Reviews

Vendor Capability Awards


Availability and Quality of Training

X1 Search

Badge Winner

Breadth of Features

X1 Search

Badge Winner

Business Value Created

X1 Search

Badge Winner

Ease of Customization

Lucidworks

Badge Winner

Ease of Data Integration

Lucidworks

Badge Winner

Ease of IT Administration

X1 Search

Badge Winner

Ease of Implementation

X1 Search

Badge Winner

Product Strategy and Rate of Improvement

X1 Search

Badge Winner

Quality of Features

X1 Search

Badge Winner

Usability and Intuitiveness

X1 Search

Badge Winner

Vendor Support

X1 Search

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

X1 Search


Breadth of Features

X1 Search


Business Value Created

X1 Search


Ease of Customization

Lucidworks


Ease of Data Integration

Lucidworks


Ease of IT Administration

X1 Search


Ease of Implementation

X1 Search


Product Strategy and Rate of Improvement

X1 Search


Quality of Features

X1 Search


Usability and Intuitiveness

X1 Search


Vendor Support

X1 Search


Other Evaluated Vendors


AddSearch Oy

AddSearch

AddSearch is a lightning fast, accurate and customizable Site Search engine with a Search API. AddSearch works on all devices and is easy to install, customize and tweak. As content is getting scattered around multiple SaaS platforms and subdomains, AddSearch brings it back to your corporate website quickly and effortlessly.

7.5

Composite
Score

Composite
Score

+82

Emotional
Footprint

Emotional
Footprint

73%

Likeliness to
Recommend

Likeliness
to Recommend

13Reviews

Oracle

Oracle Secure Enterprise Search

Oracle Secure Enterprise Search 11g, a standalone product from Oracle, enables a secure, high quality, easy-to-use search across all enterprise information assets. Secure Enterprise Search, provides a comprehensive search over all intranet content including databases, files on local disk or file-servers, IMAP email, document repositories, applications, and portals. The search is secure and fully multilingual. Advanced search, including meta-data search, is supported. The product has been designed to be simple to use and administer.

7.3

Composite
Score

Composite
Score

+69

Emotional
Footprint

Emotional
Footprint

73%

Likeliness to
Recommend

Likeliness
to Recommend

32Reviews

SEMKNOX GmbH

Site Search 360

Site Search 360 is a simple way to add a search field (on-site search) to your website or app. Our engine lets your visitors search your content quickly and accurately. After the indexing is complete, you can try out searching your content right from the search bar in your Control Panel, so that you can see if further fine-tuning is necessary:

7.1

Composite
Score

Composite
Score

+61

Emotional
Footprint

Emotional
Footprint

70%

Likeliness to
Recommend

Likeliness
to Recommend

14Reviews

Apache Software Foundation

Apache Solr

Solr is a standalone enterprise search server with a REST-like API. You put documents in it (called "indexing") via JSON, XML, CSV or binary over HTTP. You query it via HTTP GET and receive JSON, XML, CSV or binary results. Powered by Lucene, Solr enables powerful matching capabilities including phrases, wildcards, joins, grouping and much more across any data type

6.7

Composite
Score

Composite
Score

+53

Emotional
Footprint

Emotional
Footprint

70%

Likeliness to
Recommend

Likeliness
to Recommend

10Reviews

Algolia

Algolia Search

A powerful hosted search API that provides product teams with the resources & tools they need to create fast, relevant search.

6.5

Composite
Score

Composite
Score

+61

Emotional
Footprint

Emotional
Footprint

62%

Likeliness to
Recommend

Likeliness
to Recommend

10Reviews

For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). The top 5 vendors in a software category are eligible for awards pending composite scores achieve a sufficiently high satisfaction threshold.

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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