Data Quadrant Awards 2020

Security Awareness & Training


SoftwareReviews names Infosec IQ, Mimecast Awareness Training, KnowBe4 Enterprise Security Awareness Training, and Webroot Security Awareness Training as Security Awareness & Training Data Quadrant Award Winners.


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Security Awareness & Training

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

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A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
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Security Awareness & Training Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


InfoSec Institute Inc

Infosec IQ

Infosec IQ security awareness and training empowers your employees with the knowledge and skills to stay cybersecure at work and home. With over 2,000 awareness and training resources, you’ll have everything you need to prepare employees to detect, report and defeat cybercrime. Every aspect of the platform can be customized and personalized to match your organization’s culture and employees’ learning styles.

8.9

Composite
Score

Composite
Score

+95

Emotional
Footprint

Emotional
Footprint

90%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
22Reviews

Webroot Software

Webroot Security Awareness Training

Security awareness training is an education process that teaches employees about cybersecurity, IT best practices, and even regulatory compliance. A comprehensive security awareness program should train employees about a variety of IT, security, and other business-related topics. These may include how to avoid phishing and other types of social engineering cyberattacks, spot potential malware behaviors, report possible security threats, follow company IT policies and best practices, and adhere to any applicable data privacy and compliance regulations (GDPR, PCI DSS, HIPAA, etc.)

8.3

Composite
Score

Composite
Score

+89

Emotional
Footprint

Emotional
Footprint

87%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
22Reviews

Mimecast Services

Mimecast Awareness Training

Increasing cyber security awareness among your users will undoubtedly help to prevent more cyber security threats. Email-borne threats have always targeted human beings, duping them into clicking on links, opening attachments or providing passwords and personal information that can be used to penetrate cyber security defenses. It doesn't matter how much you've invested in the latest cyber security tools or the most sophisticated cyber security strategies – if your users can't spot a suspicious link or a fraudulent email, your defenses are likely to be compromised.

8.3

Composite
Score

Composite
Score

+90

Emotional
Footprint

Emotional
Footprint

87%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
15Reviews

KnowBe4

KnowBe4 Enterprise Security Awareness Training

KnowBe4 is the world's most popular integrated platform for awareness training combined with simulated phishing attacks. We help thousands of organizations to manage the continuing problem of social engineering.

8.2

Composite
Score

Composite
Score

+87

Emotional
Footprint

Emotional
Footprint

82%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
26Reviews

Vendor Capability Awards


Availability and Quality of Training

Infosec IQ

Badge Winner

Breadth of Features

Infosec IQ

Badge Winner

Business Value Created

Infosec IQ

Badge Winner

Ease of Customization

Infosec IQ

Badge Winner

Ease of Data Integration

KnowBe4 Enterprise Security Awareness Training

Badge Winner

Ease of IT Administration

KnowBe4 Enterprise Security Awareness Training

Badge Winner

Ease of Implementation

Infosec IQ

Badge Winner

Product Strategy and Rate of Improvement

Infosec IQ

Badge Winner

Quality of Features

Infosec IQ

Badge Winner

Usability and Intuitiveness

Proofpoint Security Awareness Training

Badge Winner

Vendor Support

Infosec IQ

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

Infosec IQ


Breadth of Features

Infosec IQ


Business Value Created

Infosec IQ


Ease of Customization

Infosec IQ


Ease of Data Integration

KnowBe4 Enterprise Security Awareness Training


Ease of IT Administration

KnowBe4 Enterprise Security Awareness Training


Ease of Implementation

Infosec IQ


Product Strategy and Rate of Improvement

Infosec IQ


Quality of Features

Infosec IQ


Usability and Intuitiveness

Proofpoint Security Awareness Training


Vendor Support

Infosec IQ


Other Evaluated Vendors


Terranova WW Corporation

Terranova Security Awareness Training

With our comprehensive, end-to-end suite of security awareness solutions at your disposal, you can address threats completely, effectively and in a way that makes the most sense for your organization and its culture.

7.8

Composite
Score

Composite
Score

+77

Emotional
Footprint

Emotional
Footprint

76%

Likeliness to
Recommend

Likeliness
to Recommend

14Reviews

SANS Institute

SANS EndUser Training

Easily manage your cyber awareness training program. The SANS Advanced Cybersecurity Learning Platform makes it easy to track results, be compliant, and change behavior.

7.7

Composite
Score

Composite
Score

+89

Emotional
Footprint

Emotional
Footprint

71%

Likeliness to
Recommend

Likeliness
to Recommend

24Reviews

Inspired eLearning

Inspired eLearning Security Awareness

Named an Inc. 5000 company for the 5th year in a row, Inspired eLearning delivers the highest quality educational products to transform corporate culture, nurture and enhance workforce skills and deliver maximum ROI for the corporate education budget. Inspired eLearning offers Security Awareness and Compliance solutions that include Security First Solutions, CyQ Cybersecurity Assessment tool, PhishProof phishing assessment software, content integration and a fully hosted web-based eLearning course delivery and tracking system using the iLMS (Inspired Learning Management System).

7.7

Composite
Score

Composite
Score

+85

Emotional
Footprint

Emotional
Footprint

77%

Likeliness to
Recommend

Likeliness
to Recommend

15Reviews

Kaspersky

Kaspersky Security Awareness

Kaspersky Lab has launched a family of computer-based training products that utilize the latest learning techniques and address all levels of the organizational structure. Our integral approach consists of modern learning techniques ensuring all employees are trained up to their best needed level. Gamification, learning-by-doing and repeated reinforcement help to build strong skills retention and prevent obliteration. Each training is engaging and highlighting the personal importance of cybersecurity.

7.5

Composite
Score

Composite
Score

+70

Emotional
Footprint

Emotional
Footprint

78%

Likeliness to
Recommend

Likeliness
to Recommend

15Reviews

Proofpoint

Proofpoint Security Awareness Training

REQUEST A DEMO Overview Engage your end users and arm them against real-world cyber attacks, using personalized cybersecurity training based on our industry-leading threat intelligence. Instead of wasting time with one-size-fits-all content, we help you deliver the right cybersecurity awareness training to the right people at the right time.

7.3

Composite
Score

Composite
Score

+68

Emotional
Footprint

Emotional
Footprint

72%

Likeliness to
Recommend

Likeliness
to Recommend

23Reviews

For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). The top 5 vendors in a software category are eligible for awards pending composite scores achieve a sufficiently high satisfaction threshold.

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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