Data Quadrant Awards 2020

Robotic Process Automation


SoftwareReviews names JIFFY.ai, UiPath RPA Platform, and Automation Anywhere as Robotic Process Automation Data Quadrant Award Winners.


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Robotic Process Automation

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
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Robotic Process Automation Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


UiPath

UiPath RPA Platform

Create your own robot easily. UiPath Studio is a tool that enables you to design automation processes in a visual manner, through diagrams. UiPath Robot executes the processes built in Studio, as a human would. UiPath Orchestrator - a web application that enables you to deploy, schedule, monitor and manage Robots and processes.

8.7

Composite
Score

Composite
Score

+90

Emotional
Footprint

Emotional
Footprint

92%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
44Reviews

JIFFY.ai

JIFFY.ai

JIFFY.ai’s revolutionary app-based intelligent automation suite turbo-charges productivity, transforms processes, and helps your teams unleash their creativity and innovation.

8.5

Composite
Score

Composite
Score

+97

Emotional
Footprint

Emotional
Footprint

85%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
14Reviews

Automation Anywhere

Automation Anywhere

Create software robots to automate any process end-to-end. Advance with cognitive bots that learn as they work, and analytics that can change the way you operate.

8.3

Composite
Score

Composite
Score

+88

Emotional
Footprint

Emotional
Footprint

88%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
12Reviews

Vendor Capability Awards


Availability and Quality of Training

UiPath RPA Platform

Badge Winner

Breadth of Features

Automate Plus

Badge Winner

Business Value Created

UiPath RPA Platform

Badge Winner

Ease of Customization

UiPath RPA Platform

Badge Winner

Ease of Data Integration

Automate Plus

Badge Winner

Ease of IT Administration

Automate Plus

Badge Winner

Ease of Implementation

UiPath RPA Platform

Badge Winner

Product Strategy and Rate of Improvement

UiPath RPA Platform

Badge Winner

Quality of Features

Automate Plus

Badge Winner

Usability and Intuitiveness

Automate Plus

Badge Winner

Vendor Support

JIFFY.ai

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

UiPath RPA Platform


Breadth of Features

Automate Plus


Business Value Created

UiPath RPA Platform


Ease of Customization

UiPath RPA Platform


Ease of Data Integration

Automate Plus


Ease of IT Administration

Automate Plus


Ease of Implementation

UiPath RPA Platform


Product Strategy and Rate of Improvement

UiPath RPA Platform


Quality of Features

Automate Plus


Usability and Intuitiveness

Automate Plus


Vendor Support

JIFFY.ai


Other Evaluated Vendors


HelpSystems

Automate Plus

Automate Plus Robotic Process Automation Software: RPA plus BPA platform to comprehensively automate enterprise workflows. Automate Plus helps you take your automation efforts to the next level and build a better IT. Powerful enterprise-grade robotic process automation handles everything from repetitive administrative tasks to highly complex, mission-critical business operations. Centralize your automation efforts and easily integrate key business applications all in one place.

8.1

Composite
Score

Composite
Score

+73

Emotional
Footprint

Emotional
Footprint

87%

Likeliness to
Recommend

Likeliness
to Recommend

13Reviews

Blue Prism

Blue Prism Intelligent RPA Platform

Blue Prism offers a genuine 3rd sourcing option – a scalable Enterprise Robotic Process Automation (RPA) platform that works alongside humans, increasing productivity, improving experience and delivering true operational agility. Blue Prism’s intelligent & Connected-RPA platform is designed for business users and developed for IT governance.

7.8

Composite
Score

Composite
Score

+79

Emotional
Footprint

Emotional
Footprint

76%

Likeliness to
Recommend

Likeliness
to Recommend

13Reviews

FPT Software

akaBot

akaBot Platform is a platform providing comprehensive solutions for automation and digitization to help businesses improve their productivity and save costs.

7.5

Composite
Score

Composite
Score

+88

Emotional
Footprint

Emotional
Footprint

79%

Likeliness to
Recommend

Likeliness
to Recommend

14Reviews

For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). The top 5 vendors in a software category are eligible for awards pending composite scores achieve a sufficiently high satisfaction threshold.

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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