Data Quadrant Awards 2020

eForms Software


SoftwareReviews names Paperform, Zoho Forms, FormAssembly, and Google Forms as eForms Software Data Quadrant Award Winners.


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eForms Software

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
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eForms Software Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


Paperform Pty. Ltd

Paperform

Paperform is an online platform that enables anyone to create online forms or product pages quickly, intuitively, and to brand them as they like, all without writing code.

9.0

Composite
Score

Composite
Score

+95

Emotional
Footprint

Emotional
Footprint

95%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
18Reviews

Zoho

Zoho Forms

Create and share online forms, receive email alerts, and get your team involved to manage your data with Zoho Forms.

8.0

Composite
Score

Composite
Score

+81

Emotional
Footprint

Emotional
Footprint

82%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
41Reviews

FormAssembly

FormAssembly

FormAssembly is an all-in-one web form building and data collection platform. With the combination of our easy-to-use form builder, robust integration to Salesforce, and high security and compliance standards, companies are able to save time, money, and effort in their day-to-day processes and get the maximum benefit out of the data they collect.

8.0

Composite
Score

Composite
Score

+85

Emotional
Footprint

Emotional
Footprint

71%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
17Reviews

Google

Google Forms

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

7.7

Composite
Score

Composite
Score

+72

Emotional
Footprint

Emotional
Footprint

81%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
55Reviews

Vendor Capability Awards


Availability and Quality of Training

FormAssembly

Badge Winner

Breadth of Features

Paperform

Badge Winner

Business Value Created

Paperform

Badge Winner

Ease of Customization

Paperform

Badge Winner

Ease of Data Integration

Paperform

Badge Winner

Ease of IT Administration

Paperform

Badge Winner

Ease of Implementation

Paperform

Badge Winner

Product Strategy and Rate of Improvement

Paperform

Badge Winner

Quality of Features

Paperform

Badge Winner

Usability and Intuitiveness

Formstack

Badge Winner

Vendor Support

Paperform

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

FormAssembly


Breadth of Features

Paperform


Business Value Created

Paperform


Ease of Customization

Paperform


Ease of Data Integration

Paperform


Ease of IT Administration

Paperform


Ease of Implementation

Paperform


Product Strategy and Rate of Improvement

Paperform


Quality of Features

Paperform


Usability and Intuitiveness

Formstack


Vendor Support

Paperform


Other Evaluated Vendors


Formstack, LLC

Formstack

With Formstack, businesses and teams of all types and sizes can easily create online forms to automate repetitive business processes and gain rich insights.

7.6

Composite
Score

Composite
Score

+73

Emotional
Footprint

Emotional
Footprint

77%

Likeliness to
Recommend

Likeliness
to Recommend

18Reviews

Ricoh USA

Ricoh eForms Manager

RICOH eForms Manager is a dynamic solution that simplifies the electronic forms process – giving you the tools to quickly create new forms, build out existing forms, determine routing rules, establish workflow automation and more.

7.5

Composite
Score

Composite
Score

+74

Emotional
Footprint

Emotional
Footprint

78%

Likeliness to
Recommend

Likeliness
to Recommend

50Reviews

Jadu

Jadu XForms Professional

Continuum XFP is a powerful, secure and flexible eForms solution that provides non-technical tools to build online forms. Build efficiency into your services by connecting with your customers. Intelligent eForms on all devices, providing rapid service transformation with flexible integration.

7.5

Composite
Score

Composite
Score

+73

Emotional
Footprint

Emotional
Footprint

81%

Likeliness to
Recommend

Likeliness
to Recommend

13Reviews

JotForm, Inc.

JotForm

Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.

7.3

Composite
Score

Composite
Score

+77

Emotional
Footprint

Emotional
Footprint

69%

Likeliness to
Recommend

Likeliness
to Recommend

28Reviews

Versivo Inc

Versiform

Versiform is a cloud-based eForm solution thils at allows government and commercial organizations to efficiently transform paper-based processes to the web. Versiform helps its users collect better data and streamline operations through tracking, auditing and reporting, without having to invest in IT infrastructure or software developers.

7.1

Composite
Score

Composite
Score

+66

Emotional
Footprint

Emotional
Footprint

72%

Likeliness to
Recommend

Likeliness
to Recommend

18Reviews

Typeform

Typeform

Typeform turns average forms & surveys into a powerful brand communication tool for your business. Create forms, surveys, quizzes (and so much more) to grow your audience, improve just about anything, and validate (or invalidate) your best ideas.

7.1

Composite
Score

Composite
Score

+62

Emotional
Footprint

Emotional
Footprint

71%

Likeliness to
Recommend

Likeliness
to Recommend

12Reviews

For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). The top 5 vendors in a software category are eligible for awards pending composite scores achieve a sufficiently high satisfaction threshold.

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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