Data Quadrant Awards 2020

Backup and Availability Software


SoftwareReviews names Zerto IT Resilience Platform, Acronis Cyber Backup, Veritas Backup Exec, and Rubrik Cloud Data Management as Backup and Availability Software Data Quadrant Award Winners.


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Backup and Availability Software

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
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Backup and Availability Software Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


Zerto

Zerto IT Resilience Platform

Zerto Virtual Replication is a data replication software that assists in data recovery in both private and public clouds.

8.8

Composite
Score

Composite
Score

+94

Emotional
Footprint

Emotional
Footprint

93%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
47Reviews

Rubrik

Rubrik Cloud Data Management

Rubrik simplifies backup and recovery for virtualized and physical environments. Eliminate backup software by integrating data orchestration, catalog management, and deduplicated storage into a single, scale-out fabric.

8.8

Composite
Score

Composite
Score

+87

Emotional
Footprint

Emotional
Footprint

93%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
30Reviews

Acronis

Acronis Cyber Backup

Data protection is never going to be the same with the latest release of Acronis Backup 12.5 — the world’s most innovative backup solution suitable for companies of all sizes

8.5

Composite
Score

Composite
Score

+88

Emotional
Footprint

Emotional
Footprint

87%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
93Reviews

Veritas

Veritas Backup Exec

Backup Exec gives you simple, complete backup and recovery protection for your business—to cover all your data across physical, virtual, and multi-cloud environments.

8.4

Composite
Score

Composite
Score

+86

Emotional
Footprint

Emotional
Footprint

90%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
45Reviews

Vendor Capability Awards


Availability and Quality of Training

Micro Focus Data Protector

Badge Winner

Breadth of Features

Acronis Cyber Backup

Badge Winner

Business Value Created

Zerto IT Resilience Platform

Badge Winner

Ease of Customization

Micro Focus Data Protector

Badge Winner

Ease of Data Integration

Zerto IT Resilience Platform

Badge Winner

Ease of IT Administration

Rubrik Cloud Data Management

Badge Winner

Ease of Implementation

Rubrik Cloud Data Management

Badge Winner

Product Strategy and Rate of Improvement

Rubrik Cloud Data Management

Badge Winner

Quality of Features

Commvault Backup and Recovery

Badge Winner

Usability and Intuitiveness

Rubrik Cloud Data Management

Badge Winner

Vendor Support

Rubrik Cloud Data Management

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

Micro Focus Data Protector


Breadth of Features

Acronis Cyber Backup


Business Value Created

Zerto IT Resilience Platform


Ease of Customization

Micro Focus Data Protector


Ease of Data Integration

Zerto IT Resilience Platform


Ease of IT Administration

Rubrik Cloud Data Management


Ease of Implementation

Rubrik Cloud Data Management


Product Strategy and Rate of Improvement

Rubrik Cloud Data Management


Quality of Features

Commvault Backup and Recovery


Usability and Intuitiveness

Rubrik Cloud Data Management


Vendor Support

Rubrik Cloud Data Management


Other Evaluated Vendors


Microsoft

Microsoft Azure Cloud Backup

Protect your data with a cloud-based backup as a service Keep your data in Azure and on-premises safe. Backup supports VMware and Hyper-V virtual machines running on Linux and Windows, as well as physical Windows Servers.

8.3

Composite
Score

Composite
Score

+87

Emotional
Footprint

Emotional
Footprint

86%

Likeliness to
Recommend

Likeliness
to Recommend

108Reviews

Veeam

Veeam Availability Suite

Veeam is the leader in Backup solutions that deliver Cloud Data Management. Veeam provides a single platform for modernizing backup, accelerating hybrid cloud and securing your data. With 365,000 + customers worldwide, including 81% of the Fortune 500 and 66% of the Global 2,000.

8.3

Composite
Score

Composite
Score

+82

Emotional
Footprint

Emotional
Footprint

90%

Likeliness to
Recommend

Likeliness
to Recommend

25Reviews

Barracuda Networks, Inc.

Barracuda Backup

Barracuda Backup makes it easier and more cost-effective than ever for you to protect all your data from cyber criminals, natural disasters, hardware failures, and more. Physical, virtual, cloud, and SaaS — a single, integrated solution keeps all your data safe.

8.2

Composite
Score

Composite
Score

+83

Emotional
Footprint

Emotional
Footprint

85%

Likeliness to
Recommend

Likeliness
to Recommend

37Reviews

Micro Focus

Micro Focus Data Protector

Micro Focus Data Protection Suite (DP) is enterprise backup and disaster recovery software for data centric protection across heterogeneous environments. DP eliminates the need of multiple point products due to its broad support matrix and integrations with mission critical applications.

8.1

Composite
Score

Composite
Score

+90

Emotional
Footprint

Emotional
Footprint

71%

Likeliness to
Recommend

Likeliness
to Recommend

28Reviews

IBM

IBM Spectrum Protect

A data recovery and re-use solution for virtual environments and databases that can be deployed in minutes and protect your environment within an hour. Empower a broader set of users with role-based access and easy-to-use data backup and recovery portals.

7.9

Composite
Score

Composite
Score

+84

Emotional
Footprint

Emotional
Footprint

77%

Likeliness to
Recommend

Likeliness
to Recommend

48Reviews

VMware, Inc.

VMware Site Recovery Manager

Discover the industry-leading disaster recovery software to enable application availability and mobility across sites in private cloud environments with policy-based management, non- disruptive testing and automated orchestration.

7.9

Composite
Score

Composite
Score

+81

Emotional
Footprint

Emotional
Footprint

81%

Likeliness to
Recommend

Likeliness
to Recommend

35Reviews

Commvault Systems

Commvault Backup and Recovery

Enterprise data is anything but uniform. Which is why your data protection, backup and recovery solution needs to cover the full range of data sources, file types, storage media and backup modes — from snapshots to streaming.

7.9

Composite
Score

Composite
Score

+78

Emotional
Footprint

Emotional
Footprint

77%

Likeliness to
Recommend

Likeliness
to Recommend

15Reviews

For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). The top 5 vendors in a software category are eligible for awards pending composite scores achieve a sufficiently high satisfaction threshold.

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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