Data Quadrant Awards 2018

Application Performance Management

SoftwareReviews names SolarWinds Server & Application Monitor, Micro Focus APM, and IBM Cloud APM as Application Performance Management Data Quadrant Award Winners.

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Application Performance Management

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

user satisfaction rankings
|
vendor capability comparisons
|
business value scores
|
individual feature evaluations
|
emotional connection to products

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Application Performance Management Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists

26Reviews

SolarWinds

SolarWinds Server & Application Monitor

SolarWinds® Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack.

8.4

Composite
Score

+85

Emotional
Footprint

84%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

24Reviews

Micro Focus

Micro Focus APM

Micro Focus APM solutions provide a 360° view to ensure the performance of desktop, web, and mobile apps in your on-premise, cloud, or hybrid environments. Micro Focus Application Performance Management (APM) Solutions allow you to isolate problems real-time for all of your applications whether on-premise, cloud, or mobile.

8.3

Composite
Score

+85

Emotional
Footprint

78%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

64Reviews

IBM

IBM Cloud APM

IBM® Cloud Application Performance Management (APM) is an IT service management software designed to efficiently monitor, analyze and manage cloud, on-premises and hybrid applications and IT infrastructure. IBM's application performance management solutions can identify bottlenecks and quickly detect the root cause of your application performance problems.

8.1

Composite
Score

+82

Emotional
Footprint

84%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

Vendor Capability Awards

Availability and Quality of Training

Micro Focus APM

Breadth of Features

SolarWinds Server & Application Monitor

Business Value Created

SolarWinds Server & Application Monitor

Ease of Customization

Micro Focus APM

Ease of Data Integration

IBM Cloud APM

Ease of IT Administration

Splunk Application Performance Insights

Ease of Implementation

Micro Focus APM

Product Strategy and Rate of Improvement

SolarWinds Server & Application Monitor

Quality of Features

Splunk Application Performance Insights

Usability and Intuitiveness

Splunk Application Performance Insights

Vendor Support

Dynatrace Digital Performance Platform

Vendor Capability Awards

Availability and Quality of Training

Micro Focus APM

Breadth of Features

SolarWinds Server & Application Monitor

Business Value Created

SolarWinds Server & Application Monitor

Ease of Customization

Micro Focus APM

Ease of Data Integration

IBM Cloud APM

Ease of IT Administration

Splunk Application Performance Insights

Ease of Implementation

Micro Focus APM

Product Strategy and Rate of Improvement

SolarWinds Server & Application Monitor

Quality of Features

Splunk Application Performance Insights

Usability and Intuitiveness

Splunk Application Performance Insights

Vendor Support

Dynatrace Digital Performance Platform

Other Evaluated Vendors

17Reviews

Splunk

Splunk Application Performance Insights

Splunk ITSI provides a view of the high-level health and performance of applications and services. It also lets you dive deeper in investigations to helps predict outages and find the root cause of a problem faster. With machine learning capabilities, you can detect patterns to help baseline and automatically adapt behaviors for better monitoring and incident prediction.

7.8

Composite
Score

+78

Emotional
Footprint

87%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

116Reviews

Microsoft

Microsoft Application Insights

Get rich performance monitoring, powerful alerting, and easy-to-consume dashboards to help ensure your applications are available and performing as you expect. Quickly see if you have a problem, how many customers are affected, and perform a root cause analysis to find and fix the issue.

7.7

Composite
Score

+81

Emotional
Footprint

83%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

23Reviews

Dynatrace

Dynatrace Digital Performance Platform

Dynatrace application performance management monitors web scale application environments down to each individual transaction—with no gaps or blind spots—including front end, application performance, infrastructure, containers, and cloud.

7.7

Composite
Score

+84

Emotional
Footprint

70%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

15Reviews

Radware

Radware App Monitoring

Radware's Application Performance Monitoring (APM) allows you to detect application performance issues – before your customer does. Application Performance Monitoring ensures Web application performance meets your customer's expectations and consistently delivers their business SLA.

7.5

Composite
Score

+81

Emotional
Footprint

74%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

26Reviews

New Relic

New Relic APM

New Relic’s SaaS-based Application Performance Monitoring helps you build, deploy, and maintain great web software.

7.2

Composite
Score

+75

Emotional
Footprint

73%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

19Reviews

CISCO

AppDynamics APM

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

6.9

Composite
Score

+69

Emotional
Footprint

74%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

20Reviews

CA Technologies

CA Technologies APM

CA Technologies Application Performance Management solution is a performance monitoring tools you need to get ahead of customer expectations and create apps that not only meet, but exceed the expectations of your users. It’s the comprehensive visibility and control you need to find and fix performance issues, consistently optimize your apps and make customers happy.

6.7

Composite
Score

+69

Emotional
Footprint

70%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

For the full press release, click here. For the full list of vendors in this space, click here.

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). The top 5 vendors in a software category are eligible for awards pending composite scores achieve a sufficiently high satisfaction threshold.

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.