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Emotional Footprint Awards 2021

Cloud Access Security Broker


SoftwareReviews names Cisco Cloudlock, CloudCodes, and Palo Alto Prisma Cloud as Cloud Access Security Broker Emotional Footprint Award Winners.


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Cloud Access Security Broker

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

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See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


CloudCodes

CloudCodes

CloudCodes is a cloud security solution provider founded in 2011. We focus on providing cloud security solutions to enterprise customers through its single sign-on solution. Our objective is to provide a simple, effective, and efficient platform for securing cloud applications for an enterprise. CloudCodes offers integrated solutions and efficient control over your data.

8.9

CX Score

CX
Score

+95

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

0% Negative 95% Positive
Badge Winner
10Reviews

Cisco Systems

Cisco Cloudlock

Cisco Cloudlock is a cloud-native cloud access security broker (CASB) that helps you move to the cloud safely. It protects your cloud users, data, and apps. Cloudlock's simple, open, and automated approach uses APIs to manage the risks in your cloud app ecosystem. With Cloudlock you can more easily combat data breaches while meeting compliance regulations.

8.8

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

1% Negative 91% Positive
Badge Winner
18Reviews

Palo Alto Networks

Palo Alto Prisma Cloud

By offering advanced data protection and consistency across clouds, Palo Alto Networks reins in the risks. Our products address your cloud access security broker, or CASB, needs and provide advanced capabilities in risk discovery, data loss prevention and advanced threat protection. Now, you can maintain compliance while preventing data leaks and business disruption through a fully cloud-delivered CASB deployment.

8.7

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

0% Negative 89% Positive
Badge Winner
11Reviews

Other Evaluated Vendors


Microsoft

Microsoft Defender for Cloud Apps

Microsoft Cloud App Security is a multimode Cloud Access Security Broker (CASB). It provides rich visibility, control over data travel, and sophisticated analytics to identify and combat cyberthreats across all your cloud services.

8.5

CX Score

CX
Score

+87

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

2% Negative 89% Positive
68Reviews

McAfee

MVision Cloud

McAfee MVISION Cloud is a cloud access security broker (CASB) that protects data where it lives today, with a solution that was built natively in the cloud, for the cloud. It’s cloud-native data security.

8.2

CX Score

CX
Score

+81

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

4% Negative 85% Positive
39Reviews

Oracle

Oracle Cloud Access Security Broker

The Oracle CASB Cloud Service is the only Cloud Access Security Broker (CASB) that gives you both visibility into your entire cloud stack and the security automation tool your IT team needs.

8.1

CX Score

CX
Score

+80

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

6% Negative 86% Positive
17Reviews

Forcepoint LLC

Bitglass CASB

A Cloud Access Security Broker (CASB) is a policy enforcement point that delivers data and threat protection in the cloud, on any device, anywhere.

8.0

CX Score

CX
Score

+78

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

10% Negative 88% Positive
12Reviews

Broadcom Inc.

CloudSOC Cloud Access Security Broker

Stay secure and compliant when using sanctioned and unsanctioned cloud apps and services on SaaS, PaaS, and IaaS platforms. Get unequaled cloud app security with the deepest visibility, tightest data security, and strongest threat protection from the CASB vendor.

7.7

CX Score

CX
Score

+77

Net Emotional Footprint

Net Emotional
Footprint

76

Value Index

VALUE INDEX

3% Negative 80% Positive
33Reviews

For the full list of vendors in this space, click here.

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