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Data Quadrant Awards 2023

Extended Detection & Response


SoftwareReviews names Crowdstrike Falcon Platform, ReliaQuest GreyMatter, and Trend Micro Vision One as Extended Detection & Response Data Quadrant Award Winners.


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Extended Detection & Response

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
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30+ pages

Extended Detection & Response  Data Quadrant

Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


Crowdstrike

Crowdstrike Falcon Platform

Detect, prevent and respond to attacks with next-generation endpoint protection delivered via the Falcon Platform.

8.6

Composite
Score

Composite
Score

+91

Emotional
Footprint

Emotional
Footprint

93%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
24Reviews

ReliaQuest

ReliaQuest GreyMatter

ReliaQuest GreyMatter is a cloud-native security operations platform that helps organizations increase visibility, reduce complexity, and manage risk. Built on an open XDR architecture with bi-directional API integrations, GreyMatter enables security operations teams to extend detection, investigation, and response across multiple clouds, endpoint, and network infrastructures leveraging relevant data from both security and business applications.

8.4

Composite
Score

Composite
Score

+97

Emotional
Footprint

Emotional
Footprint

95%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
11Reviews

Trend Micro

Trend Micro Vision One

Trend Micro Vision One is a purpose-built threat defense platform that provides added value and new benefits beyond XDR solutions, allowing you to see more and respond faster. Providing deep and broad extended detection and response (XDR) capabilities that collect and automatically correlate data across multiple security layers—email, endpoints, servers, cloud workloads, and networks—Trend Micro Vision One prevents the majority of attacks with automated protection.

8.4

Composite
Score

Composite
Score

+92

Emotional
Footprint

Emotional
Footprint

83%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
33Reviews

Vendor Capability Awards


Availability and Quality of Training

ReliaQuest GreyMatter

Badge Winner

Breadth of Features

Crowdstrike Falcon Platform

Badge Winner

Business Value Created

ReliaQuest GreyMatter

Badge Winner

Ease of Customization

Red Canary MDR

Badge Winner

Ease of Data Integration

Crowdstrike Falcon Platform

Badge Winner

Ease of IT Administration

ReliaQuest GreyMatter

Badge Winner

Ease of Implementation

Red Canary MDR

Badge Winner

Product Strategy and Rate of Improvement

Crowdstrike Falcon Platform

Badge Winner

Quality of Features

Crowdstrike Falcon Platform

Badge Winner

Usability and Intuitiveness

Crowdstrike Falcon Platform

Badge Winner

Vendor Support

ReliaQuest GreyMatter

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

ReliaQuest GreyMatter


Breadth of Features

Crowdstrike Falcon Platform


Business Value Created

ReliaQuest GreyMatter


Ease of Customization

Red Canary MDR


Ease of Data Integration

Crowdstrike Falcon Platform


Ease of IT Administration

ReliaQuest GreyMatter


Ease of Implementation

Red Canary MDR


Product Strategy and Rate of Improvement

Crowdstrike Falcon Platform


Quality of Features

Crowdstrike Falcon Platform


Usability and Intuitiveness

Crowdstrike Falcon Platform


Vendor Support

ReliaQuest GreyMatter


Other Evaluated Vendors


eSentire

eSentire

eSentire is Managed Detection and Response, protecting your critical data and applications. It provides complete, multi-signal Managed Detection and Response providing 24/7 cutting-edge protection against cyber attackers that bypass traditional cybersecurity controls. eSentire MDR means high fidelity detection and unparalleled response. You shouldn’t settle for partial security, so we ingest multiple signals, correlating data across your network, endpoint, log, and cloud sources to disrupt threats before they impact your business.

8.3

Composite
Score

Composite
Score

+98

Emotional
Footprint

Emotional
Footprint

92%

Likeliness to
Recommend

Likeliness
to Recommend

16Reviews

Red Canary

Red Canary MDR

Red Canary was founded to make security better. We defend hundreds of organizations around the world, with customers ranging from global Fortune 100s to 100-endpoint organizations. Our cloud-based MDR levels the playing field for businesses of all sizes by empowering your modern security operations center. to win against rapidly evolving adversaries.

8.1

Composite
Score

Composite
Score

+90

Emotional
Footprint

Emotional
Footprint

85%

Likeliness to
Recommend

Likeliness
to Recommend

14Reviews

Cynet

Cynet 360

The Cynet security platform correlates and analyzes indicators across all fronts of the organization – networks, files, users and endpoints – to establish risk-ranking and hone in on previously unidentified threats.

8.0

Composite
Score

Composite
Score

+96

Emotional
Footprint

Emotional
Footprint

87%

Likeliness to
Recommend

Likeliness
to Recommend

14Reviews

For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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