Zoho Workplace – a global enterprise collaboration platform – has reported that it is now supporting 15 million users and has experienced a surge in usage for its business applications. Competing in the same space as other office productivity suites, it is notable that 25% of Zoho Workplace’s new customers switched over from Microsoft’s Office 365 and Google’s G Suite.
Zoho touts its success to having better business application integrations, especially by contrast to best-of-breed collaboration tools that do not integrate seamlessly. Users can use Zoho Workplace’s various applications all within a unified platform. These applications include (with usage statistics, where available):
Source: SoftwareReviews Zoho Meeting Scorecard. Accessed July 30, 2020.
Zoho Workplace is one of the few full office productivity suites available other than Office 365 and G Suite. That its usage has dramatically increased demonstrates that users are open to trying a new platform altogether, escaping the dominance of Microsoft and Google. Zoho, headquartered in Chennai, is especially popular in India. With a growing audience, Zoho Workplace may begin cropping up across North America.
However, Zoho Workplace still has a long way to go to compete effectively with Office 365 and G Suite. To contextualize Zoho Workplace’s 15 million users:
With Microsoft and Google both seeking to heavily integrate their applications within their suites, it is not yet obvious what key selling point Zoho Workplace has to offer. Indeed, it was not made clear whether Zoho Workplace’s 15 million users were active daily/monthly users or just the number of individual user accounts. However, this is not to put Zoho out of the running. After all, Zoho Meeting alone scores highly in SoftwareReviews’ web conferencing category, appearing third out of 16 other solutions. For members looking for a third option in their procurement for an office productivity suite, Zoho Workplace may be your dark horse.
On October 6, 2020, Cisco introduced a slew of updates for Webex software and hardware, coming October and early November. This briefing predominantly featured the release of Webex Room Navigator with of IoT technology, which seeks to reduce COVID-19 spread and optimize office footprint.
On September 1, 2020, Info-Tech briefed with Cisco about current and upcoming features of its Unified Webex app for September. Significant changes include the introduction of Cisco Webex Classrooms and the Webex Control Hub, with notable updates also coming to Webex for Education, Webex Meetings, and Webex Teams.
On September 4, 2020, Info-Tech briefed with Zoho about current and upcoming features of Zoho Workplace, a global enterprise collaboration platform. Organizations, especially SMBs, that want to look outside of Microsoft’s and Google’s office productivity suite duopoly should consider shortlisting Zoho Workplace as a viable option.
Enterprise Connect’s virtual conference and expo for 2020 featured a wide variety of sessions on communications and collaboration for the enterprise. In this fourteenth note of fourteen, I report on Recon Research’s latest study on how COVID-19 has cemented web conferencing as the future of the workplace.
Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on Nemertes’ latest research. Nemertes studied the impact of team collaboration software on the enterprise and the need for a rationalized collaboration toolset.
Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall briefly explores Lenovo’s findings on the major challenges that employees face related to remote work, as well as best practices to counteract those challenges.
Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on Cisco’s new solutions for remote work and a safe return to the office.
Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communication and collaboration for enterprise. One session showcased Slack’s latest updates for its Slack Connect and Enterprise Key Management (EKM) solutions.
Google has announced several updates to its G-Suite offering, which aims to heavily integrate and better secure its teamwork applications. The move represents a clear attempt by Google to directly compete with Microsoft’s office productivity suite, with several of the G-Suite updates mirroring the logical architecture of Office 365.