Revolutionizing IT Crisis Management: Insights From eProc Solutions Founder Oren Rosen at Info-Tech LIVE

In a session titled “Resolving IT Crises Instantly – Transforming IT Efficiency and Business Continuity” Oren Rosen of eProc Solutions shared insights on resolving IT crises instantly at Info-Tech LIVE 2024.

Rosen outlined the common IT tools used by organizations, such as automation, monitoring, ticketing systems, and remote control. However, he questioned whether these tools are sufficient for effectively managing IT crises, where time is of the essence and the cost of downtime can be astronomical.