Zscaler Secure Web Security Customer Reviews 2023

What is Zscaler Secure Web Security?

Zscaler Web Security provides unmatched security, visibility and control, going beyond the basics of web content filtering.

Company Details

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Zscaler Secure Web Security Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zscaler Secure Web Security.

78 Likeliness to Recommend

85 Plan to Renew

Down 1
Since last award

79 Satisfaction of Cost Relative to Value

Up 1
Since last award

Emotional Footprint Overview

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zscaler Secure Web Security?

11% Negative

4% Neutral

85% Positive

Pros

Reliable
Effective Service
Fair
Trustworthy

Feature Ratings

Average 79

URL Filtering

87

Rule Based Policy Engine

83

SSL Scanning

80

Analytics and Reporting

79

URL Categorization

79

Real Time Malware Detection

78

Mobile

78

Clustering

77

Security Integration

76

Application Control

76

Bandwidth Utilization Management

75

Vendor Capability Ratings

Average 74

Ease of Implementation

78

Quality of Features

78

Ease of IT Administration

77

Usability and Intuitiveness

77

Breadth of Features

76

Business Value Created

76

Product Strategy and Rate of Improvement

73

Ease of Customization

72

Vendor Support

69

Availability and Quality of Training

69

Ease of Data Integration

68

Zscaler Secure Web Security Reviews

Nachiket P.

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2022

Best application for Corporate Internet Security

Likeliness to Recommend

10 / 10

What differentiates Zscaler Secure Web Security from other similar products?

ZScaler Web Security provides monitored internet connection and security avoids data leakage to the Cloud caused due to providing corporate data to online cloud applications by employees, and also provides minimal notifications to the end-users. The fact that all of these are provided by a single platform is what sets ZScaler Web Security apart from other similar products in the market.

What is your favorite aspect of this product?

The best thing I like about ZScaler Web Security is that it keeps my Internet browsing secure. I can safely browse the Internet without worrying about the consequences of browsing a website since ZScaler Internet security has been enabled. It warns me in case I would be entering a potentially dangerous website, and protects my system from the entry of viruses. To add to this, there are minimal notifications from ZS

What do you dislike most about this product?

There is nothing as such that I dislike in Zscaler Web Security. Though, I would like to suggest an enhancement in the visuals of the application. The current visuals are pretty plain. Maybe the visuals can be enhanced by providing a better User Interface like that of its competitors like Avira and Kaspersky. Another enhancement I would suggest is the inclusion of periodic Internet security reports for the end-user as well, to help provide transparency about the working efficiency of ZScaler Web Security.

What recommendations would you give to someone considering this product?

I would recommend all corporates to use ZScaler Web Security as it is really helpful for safe browsing of the Internet. In this day and age, it becomes difficult to understand which websites are secure and which are not. ZScaler Web Security is an intelligent tool that helps monitor data upload/download and ensures that data is not shared with unsafe websites either purposefully / by some mistake.

Pros

Performance Enhancing
Enables Productivity
Effective Service
Inspires Innovation

Palak G.

Role: Information Technology
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2022

Product is great and is easy to use and deploy.

Likeliness to Recommend

8 / 10

What differentiates Zscaler Secure Web Security from other similar products?

Ease within the Gui. Number of nodes and its threat intel

What is your favorite aspect of this product?

Api integration with Crowdstrike

What do you dislike most about this product?

Sometimes the zscaler IP is blocked at the destination end and all its customers from that node faces issue with accessing the side

What recommendations would you give to someone considering this product?

Check for the region you would be sending your traffic. Explore the product properly you will love few features like Application categories etc

Pros

Efficient Service
Includes Product Enhancements
Appreciates Incumbent Status
Security Protects

Mohit G.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2022

Great Product !

Likeliness to Recommend

9 / 10

What differentiates Zscaler Secure Web Security from other similar products?

customizable and ease of use

What is your favorite aspect of this product?

Does its work as expected

What do you dislike most about this product?

Nothing much it is a good Product

What recommendations would you give to someone considering this product?

This is reliable solution

Pros

Enables Productivity
Fair
Helps Innovate
Continually Improving Product

Zscaler Secure Web Security

Zscaler Secure Web Security

What is Zscaler Secure Web Security?

Company Details

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Awards & Recognition

Zscaler Secure Web Security Ratings

78 Likeliness to Recommend

85 Plan to Renew

Down 1Since last award

79 Satisfaction of Cost Relative to Value

Up 1Since last award

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love Zscaler Secure Web Security?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

URL Filtering Allows or blocks end users from viewing websites based on categorization. Real-time reputation filtering including SSL inspection and/or certificate validation.

Rule Based Policy Engine The solution comes out of the box with a library of customizable policies covering device type, user ID, user group, and multiple attributes.

SSL Scanning Scan and monitor websites with SSL security for malicious content.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

URL Categorization The solution performs real-time unknown URL categorization supported by an out-of-the-box library of policies.

Real Time Malware Detection Inspection of executable files and a behavioral analysis engine performing real-time analysis of web objects using browser code emulation.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Clustering The solution allows for multi-instance deployments to be managed via a single administrative interface.

Security Integration The solution supports integration with NAC, SIEM, and AD or LDAP product offerings.

Application Control The solution provides ICAP support, anti-circumvention support, and an auto-record function of all traffic session details.

Bandwidth Utilization Management The solution can reduce bandwidth usage by controlling uplink and downlink traffic on certain websites and time-based policies.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Zscaler Secure Web Security Reviews

Nachiket P.

Best application for Corporate Internet Security

Likeliness to Recommend

Pros

Palak G.

Product is great and is easy to use and deploy.

Likeliness to Recommend

Pros

Mohit G.

Great Product !

Likeliness to Recommend

Pros

Down 1
Since last award

Up 1
Since last award

Feature Ratings

URL Filtering

Rule Based Policy Engine

SSL Scanning

Analytics and Reporting

URL Categorization

Real Time Malware Detection

Mobile

Clustering

Security Integration

Application Control

Bandwidth Utilization Management

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Ease of IT Administration

Usability and Intuitiveness

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Availability and Quality of Training

Ease of Data Integration