What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Daniela C.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Aug 2025
Zoom Online Review
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
How fast the program works
What is your favorite aspect of this product?
It doesnt have too manyh complications to using it
What do you dislike most about this product?
Pricing could be better and not individual licences
What recommendations would you give to someone considering this product?
They should definitely try it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Azurae C.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: End User of Application
Submitted Aug 2025
My favorite meeting app
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy to use and helps me communicate with clients easily, through personal meetings, quality audio and videos during meeting
What is your favorite aspect of this product?
Messaging during meetings
What do you dislike most about this product?
Nothing bad
What recommendations would you give to someone considering this product?
Online meeting
Pros
- Reliable
- Efficient Service
- Respectful
- Fair
Please tell us why you think this review should be flagged.
Guhana V.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted Jul 2025
Polls Get Instant Feedback
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
i'm a manager of a 30-person department. during our weekly team meetings, i use polls to get quick feedback on ideas. i can set up a multiple-choice question and launch it during the meeting.
What is your favorite aspect of this product?
it's a great way to get everyone's opinion quickly and anonymously. people are more honest when they know their name isn't attached to their vote. it helps me make decisions with the team's input.
What do you dislike most about this product?
the polling feature is very basic. you can't ask open-ended questions, only multiple choice. it's good for simple questions but not for deep feedback.
What recommendations would you give to someone considering this product?
i recommend using polls to make your meetings more democratic and to get a quick pulse check from your team.
Pros
- Reliable
- Unique Features
- Effective Service
- Inspires Innovation
Cons
- Slower Product Innovation
Please tell us why you think this review should be flagged.
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