What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Harshit A.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Dec 2023
All Rounder For Online Video Events
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom provides a wide range of extra features which are must and required during online video conferencing events, we have more control over our meeting.
What is your favorite aspect of this product?
I love it's ease of access and user friendly UI. I can easily create meetings and even can invite other members to it easily.
What do you dislike most about this product?
Sometimes I feels audio issues in meeting when multiple peoples are speaking at the same instance.
What recommendations would you give to someone considering this product?
If you want to build a scalable business you should choose zoom, as wide range of advanced features available will help you alot in growing.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Joe M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2023
Amazing application!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has all of the standard web conferencing features that these solutions offer and a lot more. It's simple, reliable, and innovative platform lets you meet across desktop, mobile and conference rooms. The biggest difference from the other similar products is that sets Zoom apart is its architecture that provides scalable and reliable video to all users around the world without any exception. The zoom platform is well known and can usually be updated rather quickly then other products when a meeting is about to start.
What is your favorite aspect of this product?
1- Real-time collaboration: Allows real-time document collaboration by different users on different parts of the same document. 2- Social Network Connectors and Authentication: As an alternative option when you need to log into a meeting with a personal ID, you can use social network credentials. 3- The ability to connect to other companies despite having different architecture. The install from Zoom works well and it is easy to use. We have had meetings with hundreds of attendees and the system kept up with the volume.
What do you dislike most about this product?
1- There is actually a time limit for one meeting. It is actually user friendly but there are too many control buttons and if you lose track, you will end up getting confused. 2- Muting Control and Screen Sharing Limitations There are certain challenges associated with using Zoom for e-learning. For instance, the leader can mute all participants, but participants can easily unmute themselves, which can disrupt the lesson if a student interrupts. Additionally, while screen sharing is possible, every participant can share their screen.
Pros
- Efficient Service
- Saves Time
- Respectful
- Generous Negotitation
Please tell us why you think this review should be flagged.
Lewis K.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Overall good product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Anyone with a browser can use Zoom which makes it less clunky for people who are not very tech savvy
What is your favorite aspect of this product?
The ease of use in terms of being able to send a link and join seamlessly
What do you dislike most about this product?
There are not as many features as their competitors in this space and I've had some very unreliable calls.
What recommendations would you give to someone considering this product?
Overall a very good product maybe consider others if you need more capabilities.
Pros
- Trustworthy
- Enables Productivity
- Efficient Service
- Respectful
Cons
- Inhibits Innovation
- Slower Product Innovation
- Commodity Features
Please tell us why you think this review should be flagged.
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