Zoom Rooms Logo Award Winner Product Badge
Zoom Rooms Logo Award Winner Product Badge
Zoom Video Communications Inc.

Zoom Rooms

Composite Score
8.2 /10
CX Score
8.5 /10
Category
Zoom Rooms
8.2 /10

What is Zoom Rooms?

The modern workspaces for hybrid teams, Zoom Rooms bring HD video collaboration into any space – in the office, in the classroom, or at home – and enable in-person and remote participants to interact in real time. Simple to start a meeting, book a room, and share content, Zoom Rooms are the conference room experience you’ve always wanted.

Company Details


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Awards & Recognition

Zoom Rooms won the following awards in the Digital Signage category

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Zoom Rooms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom Rooms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

2
Since last award

91 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Rooms?

2% Negative
4% Neutral
94% Positive

Pros

  • Efficient Service
  • Fair
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 79

Security

82

Cloud-Based

81

Reporting Analytics

80

Centralized Display Management

80

Mobile Access

80

Access Permissions Management

79

Integration

79

Content Management

78

Multi-Property Support

78

Streaming/Broadcast

78

Device Management

78

Vendor Capability Ratings

Average 79

Ease of Implementation

83

Usability and Intuitiveness

83

Availability and Quality of Training

82

Business Value Created

80

Breadth of Features

79

Ease of IT Administration

79

Product Strategy and Rate of Improvement

79

Quality of Features

79

Ease of Data Integration

78

Ease of Customization

76

Vendor Support

75

Zoom Rooms Reviews

Martin D.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Enjoyable and easy to use virtual meeting solution

Likeliness to Recommend

10 /10

What differentiates Zoom Rooms from other similar products?

In order to maximize video communication and cooperation among your hybrid workforce, Zoom Rooms video enables workspaces and reduces handling of common resources. The best features so far are co-annotate across desktop, mobile, and Zoom Rooms, save white boarding sessions, and open up to 12 whiteboards at once. Other features include one-click vicinity share, multi-share, option to share via internet, incorporated into room A/V, and up to 12 whiteboards at once.

What is your favorite aspect of this product?

I also enjoy that you can find a method to communicate whether you are working in the office, remotely, or even on vacation. The call quality is typically rather good, and the controls are easy to use. It offers good audio and video quality. I have access to both a computer and a phone. Most importantly, it doesn't use a lot of data.

What do you dislike most about this product?

I don't like that you have to obtain it from the server in order for it to work correctly on a computer or cellphone. The fact that individuals had to download it and that sometimes there were problems connecting with a navigator made it rather challenging.

What recommendations would you give to someone considering this product?

It eliminates the need for conference calls or forcing the staff to gather in a small office. As we exchange notes and discuss objectives, we can all be seen. When we have our meetings together, the distance simply doesn't seem as great.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Marian N.

  • Role: Public Sector
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Helps attend and host an impressive meeting

Likeliness to Recommend

10 /10

What differentiates Zoom Rooms from other similar products?

With Zoom Rooms, we can turn any area into a cutting-edge, practical, and effective collaborative workspace. You can incorporate HD video, audio, and digital sharing into any room with Zoom's range of meeting room solutions. Now that we can give a consistent conference hall experience across smartphone, desktop, and room platforms, staff can effortlessly meet with attendees.

What is your favorite aspect of this product?

The ability to divide into groups and simulate real-life experience in this manner is something that I particularly like. When conducting group supervisions, I found the Zoom Rooms option to be extremely useful because sharing intimate details and feelings is simpler in a smaller setting. I like having screen-sharing meetings with consumers.

What do you dislike most about this product?

We occasionally have small performance issues when using Zoom rooms for extended periods of time, and there may be a delay in live meetings while screen sharing. For improved service, they must address this problem. The security features of Zoom are its worst feature.

What recommendations would you give to someone considering this product?

For an easy in-office environment, use Zoom Rooms. It's easy to find an open room in your schedule and view details such as the number of seats accessible, the level on which they are located, the room name, etc. Once inside the room, it's simple to begin a scheduled meeting, begin an impromptu meeting, and examine the current calendar so you won't book somebody twice.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Claudia Carolina S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Ideal tool for conferencing, video conferencing an

Likeliness to Recommend

9 /10

What differentiates Zoom Rooms from other similar products?

This tool is a very important software system that successfully offers a great integrated experience for audio conferencing, screen sharing and video conferencing at the same time with excellent results, in which it can be used for attendees only at the room or for any remote attendees joining from another room

What is your favorite aspect of this product?

I like this tool for its practical and very useful way to use it since its system is based on the software offering better experiences to carry out any type of audio conference, showing wireless screen sharing and high quality video conference useful for any company and thus obtain best results for each objective or goal to meet

What do you dislike most about this product?

There is nothing that I dislike about this tool, everything seems very good to me, its system for conferences and video conferencing seems very good to me because it allows you to share the screen, control your video conference completely from a control panel, which in this way will additionally allow you to control the room or such a reservation case. of rooms if required

What recommendations would you give to someone considering this product?

I recommend this tool because in a very comfortable, simple and practical way when using it to have better communication through its software system that offers a better experience for audio conferences, video conferences and screen sharing, you can start scheduled meetings as a host, as well as meetings instant, you can also start screen sharing start, you can view contacts and start an instant meeting

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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