XE Logo
XE Logo
XE.com

XE

7.3 / 10
Category
XE
7.3 / 10

What is XE?

XE is a trusted currency authority. It offers the XE Currency Converter, XE Currency Apps, XE Trade Money Transfers, and XE Currency Data.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

XE Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on XE.

87 Likeliness to Recommend

87 Plan to Renew

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love XE?

8% Negative
27% Neutral
65% Positive

Pros

  • Continually Improving Product
  • Includes Product Enhancements
  • Appreciates Incumbent Status
  • Helps Innovate

Feature Ratings

Average 83

Currency Exchange Market Management

93

Currency Quotes

87

Multi Currency

86

Stock Management

86

Trade Management

85

Portfolio Management

82

Banking Risk Management

82

Analytics and Reporting

80

Margin Management

79

Currency Conversion

77

Collateral Management

76

Vendor Capability Ratings

Average 79

Product Strategy and Rate of Improvement

100

Usability and Intuitiveness

100

Vendor Support

100

Ease of Data Integration

94

Quality of Features

94

Availability and Quality of Training

92

Ease of IT Administration

92

Ease of Customization

84

Ease of Implementation

84

Business Value Created

61

Breadth of Features

57

XE Reviews

Vaibhav A.

  • Role: Information Technology
  • Industry: Government
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Feb 2024

Good to use product

Likeliness to Recommend

10 / 10

What differentiates XE from other similar products?

Accountability and Professionalism of support team

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Nothing as such

What recommendations would you give to someone considering this product?

Pricing can be more better

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

Anne H.

  • Role: C-Level
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Efficient and cost effective foreign payments

Likeliness to Recommend

9 / 10

What differentiates XE from other similar products?

Exchange rates are very competitive and the set-up process is very secure. Customer service is very attentive.

What is your favorite aspect of this product?

Currency exchange rates are competitive, and better than we were getting with our bank. We had been using American Express FXIP but Amex discontinued this service. I'm happy to find a secure and reliable alternative, although Amex rates were better and we received membership points for foreign transfers. I feel very confident that these transactions are secure.

What do you dislike most about this product?

It's impossible to send a set amount in a foreign currency, so if you're looking to send a foreign currency amount, you have to calculate the amount in local currency first with the quoted exchange rate. It still works, but requires more effort and a bit of math.

What recommendations would you give to someone considering this product?

It's a very reliable service with good exchange rates, although settlement times seem a bit slower than they were using AMEX FXIP (discontinued). I've made quite a few transactions in the past couple of months since we started using Xe.com, and I feel confident that it's a secure and reliable service.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time
  • Role: Finance
  • Industry: Recreation
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2023

fantastic product.

Likeliness to Recommend

10 / 10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity