What is XE?
XE is a trusted currency authority. It offers the XE Currency Converter, XE Currency Apps, XE Trade Money Transfers, and XE Currency Data.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
89 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love XE?
Pros
- Continually Improving Product
- Includes Product Enhancements
- Appreciates Incumbent Status
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Currency Exchange Market Management
Currency Quotes
Multi Currency
Banking Risk Management
Trade Management
Analytics and Reporting
Stock Management
Margin Management
Portfolio Management
Currency Conversion
Collateral Management
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Quality of Features
Ease of Customization
Usability and Intuitiveness
Ease of IT Administration
Business Value Created
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
XE Reviews
Shreya S.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Sep 2024
Fantastic product, great customer support
Likeliness to Recommend
What differentiates XE from other similar products?
Great customer support and transparency
What is your favorite aspect of this product?
I was notified in app of each and every step
What do you dislike most about this product?
Emailing could have been better
What recommendations would you give to someone considering this product?
You would get great conversion prices, must try product
Pros
- Enables Productivity
- Caring
- Over Delivered
- Helps Innovate
Please tell us why you think this review should be flagged.
Vaibhav A.
- Role: Information Technology
- Industry: Government
- Involvement: Vendor Management and Renewal
Submitted Feb 2024
Good to use product
Likeliness to Recommend
What differentiates XE from other similar products?
Accountability and Professionalism of support team
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Nothing as such
What recommendations would you give to someone considering this product?
Pricing can be more better
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Anne H.
- Role: C-Level
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Oct 2023
Efficient and cost effective foreign payments
Likeliness to Recommend
What differentiates XE from other similar products?
Exchange rates are very competitive and the set-up process is very secure. Customer service is very attentive.
What is your favorite aspect of this product?
Currency exchange rates are competitive, and better than we were getting with our bank. We had been using American Express FXIP but Amex discontinued this service. I'm happy to find a secure and reliable alternative, although Amex rates were better and we received membership points for foreign transfers. I feel very confident that these transactions are secure.
What do you dislike most about this product?
It's impossible to send a set amount in a foreign currency, so if you're looking to send a foreign currency amount, you have to calculate the amount in local currency first with the quoted exchange rate. It still works, but requires more effort and a bit of math.
What recommendations would you give to someone considering this product?
It's a very reliable service with good exchange rates, although settlement times seem a bit slower than they were using AMEX FXIP (discontinued). I've made quite a few transactions in the past couple of months since we started using Xe.com, and I feel confident that it's a secure and reliable service.
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
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