WatchGuard UTM Customer Reviews 2023

What is WatchGuard UTM?

Unified Threat Management (UTM) from WatchGuard is the industry's highest-performing, all-in-one network security platform. That means no compromises. Ever. This is a full-featured, take-no-prisoners, screaming-fast security appliance that scales with your business, fits in your budget, and is easy to distribute across every network you manage.

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WatchGuard UTM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WatchGuard UTM.

84 Likeliness to Recommend

Up 1
Since last award

96 Plan to Renew

Up 1
Since last award

83 Satisfaction of Cost Relative to Value

Up 2
Since last award

Emotional Footprint Overview

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WatchGuard UTM?

4% Negative

13% Neutral

83% Positive

Pros

Unique Features
Client Friendly Policies
Acts with Integrity
Security Protects

Feature Ratings

Average 89

Security Information and Event Management

97

Application Layer Control

94

Firewall

94

Network Access Control

92

Deep Packet Inspection

89

Web Content Filtering

89

Endpoint Protection

87

Anti Spam

87

Virtual Private Network

86

Intrusion Detection Prevention

84

Data Loss Prevention

83

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

88

Ease of IT Administration

86

Vendor Support

85

Product Strategy and Rate of Improvement

85

Breadth of Features

83

Availability and Quality of Training

83

Ease of Customization

82

Ease of Implementation

79

Business Value Created

77

Ease of Data Integration

76

Quality of Features

73

WatchGuard UTM Reviews

Trinh T.

Role: Consultant
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2021

WatchGuard is so simple and value product

Likeliness to Recommend

9 / 10

What differentiates WatchGuard UTM from other similar products?

WatchGuard UTM is very strong products and it is so easier to use. monitor the network and management. Dimension tool is so strong for IT to deep investigate the network system to trace for threats too. it is very good tool.

What is your favorite aspect of this product?

Dimension : it is good report tool for IT using. and it can shows more issues from your network.

What do you dislike most about this product?

SpamBlocker must to improve more features inside it.

What recommendations would you give to someone considering this product?

WatchGuard UTM is quite good for SMB companies with the high value products and saving cost.

Pros

Helps Innovate
Continually Improving Product
Caring
Client Friendly Policies

Nguyen A.

Role: Information Technology
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2021

Easy to use and saving cost

Likeliness to Recommend

9 / 10

What differentiates WatchGuard UTM from other similar products?

ALL in One .

What is your favorite aspect of this product?

Reduce for the cost of renewal license

What do you dislike most about this product?

Spam is not so good.

What recommendations would you give to someone considering this product?

Best Products for SMB with the cost saving.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Abdul (Alex) H.

Role: Sales Marketing
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2020

Easy to use Fantastic product

Likeliness to Recommend

10 / 10

What differentiates WatchGuard UTM from other similar products?

Manageability is great

What is your favorite aspect of this product?

Lower cost and Great ROI

What do you dislike most about this product?

The user interface is not that good

What recommendations would you give to someone considering this product?

Don't think go for it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Most Popular WatchGuard UTM Comparisons

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WatchGuard UTM

WatchGuard UTM

What is WatchGuard UTM?

Company Details

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Awards & Recognition

WatchGuard UTM Ratings

84 Likeliness to Recommend

Up 1Since last award

96 Plan to Renew

Up 1Since last award

83 Satisfaction of Cost Relative to Value

Up 2Since last award

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love WatchGuard UTM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Security Information and Event Management The real time reporting of alerting and security threats based on network behavioral analysis of systems logs, servers, application, and network devices.

Application Layer Control Ability to control application functions, including lockdown of features as required. This is at the application (layer-7), rather than the network (layer-3).

Firewall Firewall functions, such as the blocking or redirecting of data traffic, by port or protocol.​

Network Access Control Endpoint integration to ensure each connecting device has appropriate security.

Deep Packet Inspection The inspection of data transmitted over a network to log, reroute or block to scrutinize the content of data streams, encrypted or within a secure tunnel.

Web Content Filtering The ability to screen, block or limit access to certain websites which might contravene corporate policy or pose a security threat to the organization.

Endpoint Protection Endpoint Protection a single agent, including AV, web & device control. It prevents malware & data loss with no complicated network or directory prerequisites

Anti Spam Spam email filtering and blocking, the ability to release blocked e-mails and the whitelisting/blacklisting of senders.

Virtual Private Network The hosting of VPN secure tunnels, as well as expand the capabilities of the UTM service to those connected to the corporate network via VPN.

Intrusion Detection Prevention Through event monitoring, the detection, countermeasure and prevention of possible security incidents or threats.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

WatchGuard UTM Reviews

Trinh T.

WatchGuard is so simple and value product

Likeliness to Recommend

Pros

Nguyen A.

Easy to use and saving cost

Likeliness to Recommend

Pros

Abdul (Alex) H.

Easy to use Fantastic product

Likeliness to Recommend

Pros

Most Popular WatchGuard UTM Comparisons

Cisco Secure Firewall

Fortinet Fortigate NGFW

ThreatLocker

Arista NG Firewall

SonicWall Network Security Manager

Barracuda CloudGen Firewall

Up 1
Since last award

Up 1
Since last award

Up 2
Since last award

Feature Ratings

Security Information and Event Management

Application Layer Control

Firewall

Network Access Control

Deep Packet Inspection

Web Content Filtering

Endpoint Protection

Anti Spam

Virtual Private Network

Intrusion Detection Prevention

Data Loss Prevention

Vendor Capability Ratings

Usability and Intuitiveness

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training

Ease of Customization

Ease of Implementation

Business Value Created

Ease of Data Integration

Quality of Features