Verloop.io Logo
Verloop.io Logo
Verloop.io

Verloop.io

7.6 / 10
Category
Verloop.io
7.6 / 10

What is Verloop.io?

We're the world's leading customer support automation platform. We help businesses deliver delightful support experiences to their customers, across channels.

Company Details


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Awards & Recognition

Verloop.io won the following awards in the Conversational AI category

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Verloop.io Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Verloop.io.

90 Likeliness to Recommend

2
Since last award

93 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Verloop.io?

0% Negative
7% Neutral
93% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Caring
  • Respectful

Feature Ratings

Average 79

Intent Extraction

100

Workflow Processing

88

Personalized Service

86

Leads Generation

80

Artificial Intelligence Engine

77

Other Integrations

75

Natural Language Processing

72

Learning and Adaptability

70

Vendor Capability Ratings

Average 79

Availability and Quality of Training

100

Ease of Implementation

100

Ease of IT Administration

100

Breadth of Features

93

Ease of Customization

93

Ease of Data Integration

92

Quality of Features

92

Vendor Support

92

Business Value Created

85

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

84

Verloop.io Reviews

Milan P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Easy to use but little costly

Likeliness to Recommend

7 / 10

What differentiates Verloop.io from other similar products?

User interface

What is your favorite aspect of this product?

Architecture

What do you dislike most about this product?

Integration capabilities

What recommendations would you give to someone considering this product?

Ux improvements

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Over Delivered

Aishwarya A.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Great product and satisfactory service

Likeliness to Recommend

10 / 10

What differentiates Verloop.io from other similar products?

Customer service

What is your favorite aspect of this product?

Chatbots are great

What do you dislike most about this product?

Nothing much to specify

What recommendations would you give to someone considering this product?

Go for it. Great business deal

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

rajat r.

  • Role: Consultant
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

"User Friendly Tool"

Likeliness to Recommend

10 / 10

What differentiates Verloop.io from other similar products?

It's very easy to use and is very efficient and I love it's pop up sound.

What is your favorite aspect of this product?

User friendly

What do you dislike most about this product?

I don't think there is anything to dislike about this tool.

What recommendations would you give to someone considering this product?

I would highly recommend other organizations to use this tool.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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