Backup Exec Customer Reviews 2023

What is Backup Exec?

Backup Exec gives you simple, complete backup and recovery protection for your business—to cover all data wherever it resides.

Company Details

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Backup Exec Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Backup Exec.

91 Likeliness to Recommend

Up 1
Since last award

99 Plan to Renew

83 Satisfaction of Cost Relative to Value

Up 1
Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Backup Exec?

1% Negative

12% Neutral

87% Positive

Pros

Respectful
Fair
Helps Innovate
Trustworthy

Feature Ratings

Average 84

Replication for Long Term Storage and Disaster Recovery

86

Automated Backup Testing and Verification

86

Physical Backup for Multiple Platforms

86

Integration With Storage Arrays

85

Application Awareness

84

Backup Monitoring and Reporting

84

Backup of Cloud Based Data

84

Deduplication Implementation

84

Backup Automation

84

File Explorer Granular Restore

84

Analytics

84

Vendor Capability Ratings

Average 82

Ease of IT Administration

96

Quality of Features

93

Availability and Quality of Training

92

Ease of Implementation

92

Ease of Customization

91

Product Strategy and Rate of Improvement

91

Ease of Data Integration

87

Breadth of Features

86

Usability and Intuitiveness

86

Business Value Created

85

Vendor Support

83

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Email Backup

Score 8.3

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Backup Exec Downloads

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Backup Exec Reviews

Douglas D.

Role: Consultant
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2023

Fantastic Backup Solution

Likeliness to Recommend

10 / 10

What differentiates Backup Exec from other similar products?

All the features are useful for the daily backup operations.

What recommendations would you give to someone considering this product?

Using this solution you will be able to achive your organizational goals. Very nice Product.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Santanu Kumar D.

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2023

Good product for Enterprise Backup Solution

Likeliness to Recommend

9 / 10

What differentiates Backup Exec from other similar products?

Veritas Backup Exec is a backup and recovery software which offers a lot great features. It supports wide range of platforms, has a nice intiutive UI to manage and automate backup tasks, packed a lot of advanced options such as deduplication and disaster recovery.

What is your favorite aspect of this product?

The best part of Veritas Backup Exec is the initiutive UI and cloud integration capability which helps customers to get up and running with this software quickly and perform backup/restore from cloud as well.

What do you dislike most about this product?

While it offers an array of helpful features, the cost is something which some customers may find on the higher side compared to other offerings in this category.

What recommendations would you give to someone considering this product?

Veritas Backup Exec is a good choice for companies and enterprises to manage data backup and recovery on large scale. It provides a lot of features such as reporting, cloud integration, easy to use UI and many others, so that teams can utilize this to its fullest and add value to their business.

Pros

Helps Innovate
Reliable
Trustworthy
Unique Features

Anatasuka M.

Role: Sales Marketing
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

Best Tool For Backup

Likeliness to Recommend

8 / 10

What differentiates Backup Exec from other similar products?

The software makes backup easy and backup all types of business data including emails

What is your favorite aspect of this product?

The software is easy to use It comes with some of the best security features It makes email backup easy

What do you dislike most about this product?

I haven't had bad experiences with Backup Exec

What recommendations would you give to someone considering this product?

I recommend Backup Exec because it makes data and email backup easy

Pros

Reliable
Performance Enhancing
Trustworthy
Efficient Service

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Backup Exec

Backup Exec

What is Backup Exec?

Company Details

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Awards & Recognition

Backup Exec Ratings

91 Likeliness to Recommend

Up 1Since last award

99 Plan to Renew

83 Satisfaction of Cost Relative to Value

Up 1Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Backup Exec?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Replication for Long Term Storage and Disaster Recovery Onsite backup data is replicated and stored to a public cloud (AWS, Azure). Can also include restore-to-cloud capabilities for Disaster Recovery as a Service.

Automated Backup Testing and Verification Goes beyond monitoring whether backup jobs completed by verifying the integrity of data restoration.

Physical Backup for Multiple Platforms Backs up data and system info for non-virtualized systems. Primarily Windows and Linux servers but also, potentially, AIX, Unix and others.

Integration With Storage Arrays Integrates with APIs from major storage vendors (NetApp, HP, Dell EMC) to leverage capabilities in these arrays such as data snapshots and replication.

Application Awareness Application consistent backup and granular restore for application data from core applications such as MS SQL, Oracle, MS Exchange, MS SharePoint.

Backup Monitoring and Reporting Backup and replication are continually monitored for status and effectiveness. Detailed reporting is available on successful and unsuccessful operations.

Backup of Cloud Based Data In addition to targeting backups to the cloud, the solution also has the capability to back up primary data and services already in the cloud.

Deduplication Implementation Deduplication of redundant data blocks is implemented by the solution. Deduplication can be at source, target, or globally (source and target).

Backup Automation Solution automates backup, recovery and remediation tasks using RestAPI and CLI to integrate with 3rd party solutions, reduce cost and enforce standards.

File Explorer Granular Restore Individual files can be located and restored from backup media without the need for full system mounting and restore.

Analytics Built-in real-time and historical reporting and analytics on SLAs, performance, and resource consumption, as well as predictive capabilities to plan & optimize.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Email Backup

Backup Exec Downloads

NEW_V1001_GA_ENT_DS_Backup-Exec_EN

be-21-top-reasons-to-renew

V1399_GA_ENT_SB_Backup-Exec_Lenovo_CoBranded

Backup Exec Reviews

Douglas D.

Fantastic Backup Solution

Likeliness to Recommend

Pros

Santanu Kumar D.

Good product for Enterprise Backup Solution

Likeliness to Recommend

Pros

Anatasuka M.

Best Tool For Backup

Likeliness to Recommend

Pros

Most Popular Backup Exec Comparisons

Microsoft Azure Backup

Acronis Cyber Protect

Arcserve Backup

Veeam Availability Suite

Zerto Platform

Rubrik Cloud Data Management

Up 1
Since last award

Up 1
Since last award

Feature Ratings

Replication for Long Term Storage and Disaster Recovery

Automated Backup Testing and Verification

Physical Backup for Multiple Platforms

Integration With Storage Arrays

Application Awareness

Backup Monitoring and Reporting

Backup of Cloud Based Data

Deduplication Implementation

Backup Automation

File Explorer Granular Restore

Analytics

Vendor Capability Ratings

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Ease of Implementation

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Business Value Created

Vendor Support