USU IT Service Management

What is USU IT Service Management?

USU IT Service Management (ITSM) is your comprehensive software solution covering standard ITSM processes plus additional service areas in your company. Use ITSM as your central tool for enterprise service management across your company and to automate processes across departments. Smoothly manage your complex service processes, on-premises or in the cloud, with a scalable solution that grows with your needs. With everything you need to plan, operate and control your IT, our range of mix-and-match modules and artificial intelligence (AI) applications enable you to get everything you need, and nothing you don’t.