Userlane GmbH

Userlane

Userlane provides a user-centric approach to digital adoption. From software rollouts to onboarding, ongoing employee training, and customer support, Userlane helps enterprises increase software acceptance and simplify and automate processes. A key feature of Userlane are its interactive guides. These interactive solutions act like a navigation system for software by guiding users step-by-step in real time through the software application they're using. As a result, anybody can immediately operate complex software without previous knowledge.

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Composite Score

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CX Score

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Emotional Footprint

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Likeliness to Recommend

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Reviews

Reports on iPad

Userlane Product Report

The scores above are a summary of a comprehensive report available for this product, aggregating feedbacking from real IT professionals and business leaders.

Userlane has a product scorecard to explore each product feature, capability, and so much more.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

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Explore every product feature, vendor capability, and so much more, in our comprehensive Product Scorecard, giving you unparalleled insight into the software.