What is Thomson Reuters Legal?
Unrivaled legal solutions that integrate content, expertise, and technologies. Our vision is simple: We will give our customers a smarter way to work by providing unrivaled legal solutions that integrate content, expertise and technologies.
Company Details
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Get AssistanceThomson Reuters Legal Ratings
Real user data aggregated to summarize the product performance and customer experience.
78 Likeliness to Recommend
79 Plan to Renew
63 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+36 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Thomson Reuters Legal?
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Efficient Service
Cons
- Less Generous
- Under Delivered
- Vendor's Interest First
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Document Management
Contact Management
Reporting Components
Matter Management
Conflict Management
Time Management
Calendaring
Tasks and Workflow Management
Docket Management
Court Management
Billing
Vendor Capability Ratings
Breadth of Features
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Vendor Support
Quality of Features
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Thomson Reuters Legal Reviews
Scott D. M.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2024
ThomsonReutersLegal Reliable for US-based Searches
Likeliness to Recommend
What differentiates Thomson Reuters Legal from other similar products?
The long-standing positive reputation of Thomson Reuters makes me trust findings and sources used.
What is your favorite aspect of this product?
Westlaw is an outstanding service, with easy export functions;.
What do you dislike most about this product?
It is not always clear when data was last updated or if it is a false positive from some data aggregator.
What recommendations would you give to someone considering this product?
I would encourage them to also have access to international databases for non-US citizens and companies.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Rina W.
- Role: Vendor Management
- Industry: Food and Beverage
- Involvement: Vendor Management and Renewal
Submitted Sep 2023
westlaw research tool popular among lawyers
Likeliness to Recommend
What differentiates Thomson Reuters Legal from other similar products?
Westlaw Practical Law
What is your favorite aspect of this product?
updated regularly
What do you dislike most about this product?
missing some relevant templates
What recommendations would you give to someone considering this product?
it's pricy
Pros
- Efficient Service
- Effective Service
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Atul K.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2023
Fantastic product!
Likeliness to Recommend
What differentiates Thomson Reuters Legal from other similar products?
Complexity more but it is functionality.
What is your favorite aspect of this product?
Implementation of the product,
What do you dislike most about this product?
It work some time vary slow and response is vary low .
What recommendations would you give to someone considering this product?
Fantastic Product and easy to use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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