Thomson Reuters Legal Logo
Thomson Reuters Legal Logo
Thomson Reuters

Thomson Reuters Legal

4.6 / 10
Category
Thomson Reuters Legal
4.6 / 10

What is Thomson Reuters Legal?

Unrivaled legal solutions that integrate content, expertise, and technologies. Our vision is simple: We will give our customers a smarter way to work by providing unrivaled legal solutions that integrate content, expertise and technologies.

Company Details


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Thomson Reuters Legal Ratings

Real user data aggregated to summarize the product performance and customer experience.

76 Likeliness to Recommend

77 Plan to Renew

63 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+33 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Thomson Reuters Legal?

23% Negative
26% Neutral
51% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Efficient Service

Cons

  • Charges for Enhancements
  • Leverages Incumbent Status
  • Less Friendly Negotiation

Feature Ratings

Average 55

Document Management

76

Contact Management

67

Reporting Components

52

Matter Management

52

Conflict Management

52

Time Management

52

Calendaring

52

Tasks and Workflow Management

52

Docket Management

51

Court Management

51

Billing

39

Vendor Capability Ratings

Average 55

Availability and Quality of Training

54

Ease of Customization

54

Product Strategy and Rate of Improvement

54

Quality of Features

54

Ease of Implementation

52

Business Value Created

29

Breadth of Features

28

Ease of Data Integration

28

Ease of IT Administration

28

Usability and Intuitiveness

28

Vendor Support

28

Thomson Reuters Legal Reviews

Scott D. M.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

ThomsonReutersLegal Reliable for US-based Searches

Likeliness to Recommend

9 / 10

What differentiates Thomson Reuters Legal from other similar products?

The long-standing positive reputation of Thomson Reuters makes me trust findings and sources used.

What is your favorite aspect of this product?

Westlaw is an outstanding service, with easy export functions;.

What do you dislike most about this product?

It is not always clear when data was last updated or if it is a false positive from some data aggregator.

What recommendations would you give to someone considering this product?

I would encourage them to also have access to international databases for non-US citizens and companies.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Rina W.

  • Role: Vendor Management
  • Industry: Food and Beverage
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Sep 2023

westlaw research tool popular among lawyers

Likeliness to Recommend

10 / 10

What differentiates Thomson Reuters Legal from other similar products?

Westlaw Practical Law

What is your favorite aspect of this product?

updated regularly

What do you dislike most about this product?

missing some relevant templates

What recommendations would you give to someone considering this product?

it's pricy

Pros

  • Efficient Service
  • Effective Service
  • Helps Innovate
  • Continually Improving Product

Atul K.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2023

Fantastic product!

Likeliness to Recommend

7 / 10

What differentiates Thomson Reuters Legal from other similar products?

Complexity more but it is functionality.

What is your favorite aspect of this product?

Implementation of the product,

What do you dislike most about this product?

It work some time vary slow and response is vary low .

What recommendations would you give to someone considering this product?

Fantastic Product and easy to use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing