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Idera Software

TestRail

Composite Score

8.2 /10

CX Score

8.5 /10

42 Reviews Write a Review

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What is TestRail?

A complete web-based test case management solution to efficiently manage, track, and organize your software testing efforts.

Company Details

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Awards & Recognition

TestRail won the following awards in the Mobile Application Testing category

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2025 Emotional Footprint Champion

Latest Award, 2025

Contract Negotiation

Latest Award, 2025

2024 Data Quadrant Champion

2024

1 Top Rated Capabilities

3 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Service Experience
Contract Negotiation
Conflict Resolution

2024

2 Top Rated Capabilities

5 Top Rated Features

2023

TestRail Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TestRail.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

74 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TestRail?

0% Negative

0% Neutral

100% Positive

Pros

Effective Service
Reliable
Trustworthy
Respectful

Feature Ratings

Average 79

Functional Testing

Test Run Workflow Manager

Dashboards, Analytics and Reporting

Mobile Security Testing

Browser Testing

Automated Testing

Process Simulation

3rd Party Testing Tool Integration

Performance Testing

Pipeline Integrations

Development Use

Vendor Capability Ratings

Average 78

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Also Featured in...

Test Management

Score 7.9

View TestRail in this category (opens in a new tab)

TestRail Reviews

Jason D.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

Feature heavy and cost efficient test management

Likeliness to Recommend

9 /10

What differentiates TestRail from other similar products?

Test Rail provides all the features you need from a test management solution including a great test case repository, automation integration, dashboards and reports, all within a cost efficient plan per user.

What is your favorite aspect of this product?

Dashboards and reporting metrics.

What do you dislike most about this product?

Report generation is constantly slow. There are also some move operations that seem basic that are not available within the test run/test plan.

What recommendations would you give to someone considering this product?

Look into other solutions, Test Rail will be more feature heavy and cost efficient vs other leaders.

Pros

Performance Enhancing
Enables Productivity
Unique Features
Caring

Ashish A.

Role: Information Technology
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

Easy to use, intuitive and simple UI

Likeliness to Recommend

8 /10

What differentiates TestRail from other similar products?

Ease of use, ability to create test runs, good reporting for test runs, ability to create suites, Fast compared to others

What is your favorite aspect of this product?

Reporting and ease of use

What do you dislike most about this product?

Pricing is on the higher side and integration with Clickup is not possible

What recommendations would you give to someone considering this product?

If you have a testing team and Jira as your Project Management, feel free to use TestRail

Pros

Reliable
Trustworthy
Efficient Service
Effective Service

Sourabh D.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2023

Easy to use but could be made better

Likeliness to Recommend

9 /10

What differentiates TestRail from other similar products?

Intuitiveness of usage

What is your favorite aspect of this product?

JIRA integration

What do you dislike most about this product?

UI to add test cases and test scenarios

What recommendations would you give to someone considering this product?

Definitely adds business value

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

TestRail

What is TestRail?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

TestRail Ratings

87 Likeliness to Recommend

98 Plan to Renew

74 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love TestRail?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Functional Testing Ability to efficiently perform and execute manual tests of the software, including view and control device, app install, perform gestures etc.

Test Run Workflow Manager Script, configure, execute and manage automated testing workflows, including parallel testing. Automation is initiated internally by test management solution.

Dashboards, Analytics and Reporting The ability to track and analyze test results such as historic & real-time error reporting, detailed & summary reporting, and data extraction.

Mobile Security Testing Verify and validate mobile applications abide to security and confidentiality standards, policies and controls to prevent unauthorized access.

Browser Testing Test web apps on various desktop and mobile browsers, versions, and OSs.

Automated Testing Ability to efficiently perform and execute automated tests of the software, including scripting, record and replay, codeless tests etc.

Process Simulation Ability to simulate scenarios and environments when testing your mobile apps, including taking photos, scanning QR codes, authentication, 5G vs Wi-Fi etc.

3rd Party Testing Tool Integration Out-of-the-box support the management, orchestration and facilitation of mobile application testing involving 3rd party open source or proprietary tools.

Performance Testing Run tests to ensure application performs consistently and in a stable condition, including load testing, single user performance testing, network virtualization

Pipeline Integrations Ability of the platform to integrate with your Continuous Integration tools to improve efficiency and throughput.

Development Use Supports integrated development environments (IDEs) to allow for easy development and debugging on mobile devices.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Test Management

TestRail Reviews

Jason D.

Feature heavy and cost efficient test management

Likeliness to Recommend

Pros

Ashish A.

Easy to use, intuitive and simple UI

Likeliness to Recommend

Pros

Sourabh D.

Easy to use but could be made better

Likeliness to Recommend

Pros

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1
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Feature Ratings

Functional Testing

Test Run Workflow Manager

Dashboards, Analytics and Reporting

Mobile Security Testing

Browser Testing

Automated Testing

Process Simulation

3rd Party Testing Tool Integration

Performance Testing

Pipeline Integrations

Development Use

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization