TestRail
What is TestRail?
A complete web-based test case management solution to efficiently manage, track, and organize your software testing efforts.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
Down
1
Since last award
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TestRail?
Pros
- Respectful
- Reliable
- Inspires Innovation
- Client Friendly Policies
Feature Ratings
Test Planning
Artifact Management
Analytics and Reporting
Test Data Management
Test Script Editor
Test Environment Management
Test Run Workflow Manager
Test Coverage Analysis
Audit Log
ALM Integration
Artifact Traceability
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Ease of Data Integration
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
TestRail Reviews
Ankit M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Great for test management
Likeliness to Recommend
What differentiates TestRail from other similar products?
TestRail is very helpful tool to manage the test cases and very easy to integrate with JIRA
What is your favorite aspect of this product?
Integration with JIRA and test management
What do you dislike most about this product?
I like everything about it
What recommendations would you give to someone considering this product?
Yes, it is great for test management and easy to use
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Effective Service

Himanshu P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2022
Likeliness to Recommend
What differentiates TestRail from other similar products?
We can easily add multiple test results for using mass action button on the test run page.
What is your favorite aspect of this product?
The Milestones are a great way to track test runs in every environment.
What do you dislike most about this product?
The user interface seems to be a bit confusing type for the new user, it requires basic training.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity

Ramaseshan N.
- Role: Information Technology
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted May 2022
Easy to Use and a Fantastic product nice features
Likeliness to Recommend
What differentiates TestRail from other similar products?
TestRail is a program that's very neat and great for creating test cases and the tools help throughout the application development lifecycle. Running tests to ensure the app will meet our customer needs, deploying the product on our servers, and they have monitoring tools that work great on TestRail and that I use to make sure our application runs smoothly. I like that it has a variety of testing that can be used depending on what phase of the application lifecycle I'm in, such as automated, scripted, or exploratory. These are all saved, and I can scroll through the history of every test and get reports on them or see what team.
What is your favorite aspect of this product?
I recommend TestRail to large teams that manage their automated tests and analyze their application lifecycle, all in the same program. It's great for integrating similar phases of work in the same interface, making it easier to keep track of your progress and how your tests go. This tool has literally saved hours of manual efforts in maintaining the tests in Excel sheets which eventually get lost or go out of track. I highly recommend this tool to every Testing organization.
What do you dislike most about this product?
Although their tools are good and helpful, work perfectly, and cater to my needs, their UI is not intuitive and lacks a lot of easiness and guides to help solve questions. Its interface looks like it doesn't get constant updates which makes it hard to navigate screens between one another, making it seem tedious and confusing. In addition to that, the support team has taken a long time (sometimes need to wait for more than a week )to reply to the issues we've had in the past.
What recommendations would you give to someone considering this product?
With TestRail, we can run tests on every application, and it has been a critical factor in our software release. In case a problem arises, we can also track back to these tests to figure out what went wrong and what we can do to fix it. We've benefitted from the extensive and detailed reports as it allows us to track our progress and our work, and our teamwork. These reports are delivered in the form of dashboards which can also be shared through a link in case someone that's not in our team needs to revise it, and you can select which metrics you want to study and analyze in each report. Overall, TestRail has worked for us.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing