Squiz DXP Customer Reviews 2023

What is Squiz DXP?

Squiz DXP - open, fast and flexible technologies for building digital services and defining your customer experience. With super-easy content editing and omnichannel publishing, Squiz DXP saves comms professionals’ time, and powers customer experience improvement with out-of-the-box personalisation capability and real-time segmentation.

Company Details

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Squiz DXP Ratings

Real user data aggregated to summarize the product performance and customer experience.

95 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Squiz DXP?

0% Negative

6% Neutral

94% Positive

Pros

Efficient Service
Effective Service
Caring
Saves Time

Feature Ratings

Average 86

Web Publishing Capabilities

95

Content Security

94

Analytics and Reporting

91

Management Interface

91

Content Repository

89

Digital Asset Management

87

Multi Channel Support

85

E-Commerce Integration

79

Standard Templates

78

Social Media Integration

73

Translation Facilitation

73

Vendor Capability Ratings

Average 89

Ease of Customization

95

Ease of Implementation

94

Availability and Quality of Training

93

Business Value Created

93

Vendor Support

90

Product Strategy and Rate of Improvement

90

Breadth of Features

89

Quality of Features

87

Ease of IT Administration

85

Usability and Intuitiveness

84

Ease of Data Integration

73

Squiz DXP Reviews

Andrew M.

Role: Information Technology
Industry: Government
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

Squiz Matrix was super easy to use.

Likeliness to Recommend

9 / 10

What differentiates Squiz DXP from other similar products?

so easy to use and the Squiz team are always there to help

What is your favorite aspect of this product?

the ease of use

What do you dislike most about this product?

nothing at all

What recommendations would you give to someone considering this product?

just do it, get it already, it will make things so easy

Pros

Reliable
Inspires Innovation
Respectful
Fair

Alex T.

Role: Sales Marketing
Industry: Government
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

Squiz provides me the tools to create anything!

Likeliness to Recommend

10 / 10

What differentiates Squiz DXP from other similar products?

Squiz's CMS is intuitive and allows for almost endless customisation

What is your favorite aspect of this product?

Asset Listings

What do you dislike most about this product?

Trigger & Documentation, Triggers have been a hassle to set up and accomplish what I want and the documentation around a lot of asset types is out of date forcing me to reverse engineer products instead of building from scratch.

What recommendations would you give to someone considering this product?

If you want the end-all solution Squiz is the place.

Pros

Effective Service
Respectful
Caring
Efficient Service

Cons

Leverages Incumbent Status
Commodity Features
Vendor's Interest First

Squiz DXP

Squiz DXP

What is Squiz DXP?

Company Details

Need Assistance?

Squiz DXP Ratings

95 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Squiz DXP?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Web Publishing Capabilities The ability to build and upload websites, update the associated webpages, and post content online.

Content Security The ability to integrate existing security protocols and technologies, SSO, and Role-based permissions. Support for content filtering integration

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Management Interface Advanced management interface functionality for enterprises that perform frequent refreshes of their site, perhaps through a syndication or publication process.

Content Repository Database of content with an associated set of data management, ability to search, and access methods allowing application-independent access to the content.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Multi Channel Support Integration with email, telephone, and live chat, and with self-service and social media.

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Standard Templates The solution provides the ability to use standard pre-made website designs, which help to simplify the process of building web presence.

Social Media Integration The solution provides support for social property and content creation management, as well as social media analytics.

Translation Facilitation Certain WCM tools offer workflow capability to facilitate language translation. This feature is appropriate primarily for multinational entities.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Squiz DXP Reviews

Andrew M.

Squiz Matrix was super easy to use.

Likeliness to Recommend

Pros

Alex T.

Squiz provides me the tools to create anything!

Likeliness to Recommend

Pros

Cons

Feature Ratings

Web Publishing Capabilities

Content Security

Analytics and Reporting

Management Interface

Content Repository

Digital Asset Management

Multi Channel Support

E-Commerce Integration

Standard Templates

Social Media Integration

Translation Facilitation

Vendor Capability Ratings

Ease of Customization

Ease of Implementation

Availability and Quality of Training

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement

Breadth of Features

Quality of Features

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration