SolarWinds Serv-U MFT Server Customer Reviews 2023

What is SolarWinds Serv-U MFT Server?

Serv-U® Managed File Transfer (MFT) Server from SolarWinds® is an easy-to-use FTP server software that delivers security, automation, and centralized control for file transfers in your organization. Deployed within your datacenter, Serv-U MFT Server allows you to securely transfer and share files within your organization and with your business partners. Do not risk your file transfer data getting exposed to the cloud and compromise security! Serv-U Managed File Transfer software is the best self-hosted solution for your security and compliance needs!

Company Details

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Awards & Recognition

SolarWinds Serv-U MFT Server won the following awards in the Managed File Transfer - Enterprise category

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1 Top Rated Capabilities

1 Top Rated Features

2023

3 Top Rated Capabilities

2 Top Rated Features

2022

SolarWinds Serv-U MFT Server Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SolarWinds Serv-U MFT Server.

78 Likeliness to Recommend

90 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SolarWinds Serv-U MFT Server?

4% Negative

6% Neutral

90% Positive

Pros

Respectful
Reliable
Security Protects
Acts with Integrity

Feature Ratings

Average 81

File Transfer

87

Data Fidelity

86

Multi Platform Support

85

Large File Support

83

Authentication

82

LDAP Support

81

Encryption Decryption

80

Transport Security

79

Quota Bandwidth Control

77

High Performance

77

Session Monitoring

74

Vendor Capability Ratings

Average 79

Ease of IT Administration

92

Breadth of Features

86

Quality of Features

83

Availability and Quality of Training

81

Ease of Customization

75

Ease of Implementation

74

Usability and Intuitiveness

74

Vendor Support

71

Product Strategy and Rate of Improvement

70

Business Value Created

68

Ease of Data Integration

64

SolarWinds Serv-U MFT Server Reviews

Shawn I.

Role: Information Technology
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2023

Great Product, Tasks could be easier to configure

Likeliness to Recommend

7 / 10

What differentiates SolarWinds Serv-U MFT Server from other similar products?

Serv-U is cost effective and quick to implement

What is your favorite aspect of this product?

Initial implementation was very straight forward and we're able to scipt a lot of events to make transfers and scheduled transfers easy for our end users.

What do you dislike most about this product?

Creating "events" could be easier. I find that I end up needing to create a scheduled task with a script that the "event" runs rather than being able to do it within Serv-U.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Role: Information Technology
Industry: Transportation
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Mar 2021

Easy to use, Great logs, Setup was done in minutes

Likeliness to Recommend

10 / 10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: C-Level
Industry: Communications
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Feb 2021

IMPLEMENTATION

Likeliness to Recommend

9 / 10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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SolarWinds Serv-U MFT Server

SolarWinds Serv-U MFT Server

What is SolarWinds Serv-U MFT Server?

Company Details

Need Assistance?

Awards & Recognition

SolarWinds Serv-U MFT Server Ratings

78 Likeliness to Recommend

90 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+76 Net Emotional Footprint

How much do users love SolarWinds Serv-U MFT Server?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

File Transfer File transfer services

Data Fidelity Consistent data integrity throughout the process​

Multi Platform Support Support for multiple clients on either side of the data transfer process​

Large File Support Support for large (>2GB) file transfers​

Authentication Verification of authenticity of identities between the two organizations​

LDAP Support Support for user ID authentication across both organizations using MS Active Directory credentials​

Encryption Decryption The encryption (source) and decryption (destination) of data transmitted

Transport Security Security of the data transmission

Quota Bandwidth Control Ability to control quota and rate of transfer​

High Performance High bandwidth data transfer, encryption/decryption, authentication of the service​

Session Monitoring Reporting and metrics of the data transferal session​

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

SolarWinds Serv-U MFT Server Reviews

Shawn I.

Great Product, Tasks could be easier to configure

Likeliness to Recommend

Pros

Easy to use, Great logs, Setup was done in minutes

Likeliness to Recommend

Pros

IMPLEMENTATION

Likeliness to Recommend

Pros

Most Popular SolarWinds Serv-U MFT Server Comparisons

GoAnywhere MFT

ShareFile

Progress MOVEit

IBM Sterling Secure File Transfer

Oracle Managed File Transfer

Globalscape Enhanced File Transfer

Feature Ratings

File Transfer

Data Fidelity

Multi Platform Support

Large File Support

Authentication

LDAP Support

Encryption Decryption

Transport Security

Quota Bandwidth Control

High Performance

Session Monitoring

Vendor Capability Ratings

Ease of IT Administration

Breadth of Features

Quality of Features

Availability and Quality of Training

Ease of Customization

Ease of Implementation

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Business Value Created

Ease of Data Integration