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SimpleTexting Logo
Simple Texting

SimpleTexting

7.4 / 10
Category
SimpleTexting
7.4 / 10

What is SimpleTexting?

SimpleTexting is an way to send messages to customers, employees, or anyone else you need to reach. This user-friendly platform lets your team take advantage of the power of SMS. Provide customer service, text message to large groups at once, survey your employees, host sweepstakes, create automated drip campaigns and more. Start and scale your SMS efforts with our flexible pricing plans designed for businesses of all sizes. You can even manage your campaigns on-the-go with our app for iOS and Android.

Company Details


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Awards & Recognition

SimpleTexting won the following awards in the SMS Marketing category

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SimpleTexting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SimpleTexting.

90 Likeliness to Recommend

80 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SimpleTexting?

6% Negative
15% Neutral
79% Positive

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Security Frustrates

Feature Ratings

Average 78

Scheduled Messaging

90

Text Messaging

86

Communication Archive

82

Surveys Feedback

78

Opt-in

78

Mobile Marketing Management

75

Marketing Analytics

74

Mobile Payments

74

Social Media Marketing Management

72

Loyalty Promotions Management

72

Application Integration

72

Vendor Capability Ratings

Average 79

Quality of Features

100

Ease of Implementation

93

Availability and Quality of Training

91

Ease of IT Administration

91

Product Strategy and Rate of Improvement

86

Ease of Customization

82

Usability and Intuitiveness

79

Ease of Data Integration

76

Breadth of Features

73

Vendor Support

66

Business Value Created

52

SimpleTexting Reviews

Reyna Rose D.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Simple Texting is simple and has a lot to offer,

Likeliness to Recommend

10 / 10

What differentiates SimpleTexting from other similar products?

You can change your plan any time.

What is your favorite aspect of this product?

I like the built-in AI

What do you dislike most about this product?

the price of the product is too much for a freelancer like me.

What recommendations would you give to someone considering this product?

I can definitely recommend this to my next client. It is easy and manageable.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Effective Service

Elvera S.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Easy to use for those who struggle with tech!

Likeliness to Recommend

10 / 10

What differentiates SimpleTexting from other similar products?

It is easy to onboard and train new users. It is pretty intuitive. The name definitely speaks truth - it is simple. We use it for very basic features like volunteer reminders, emergency notifications, communicating with clients, and other one-to-one messaging.

What is your favorite aspect of this product?

Ease of use.

What do you dislike most about this product?

Hard to find messages in the archive.

What recommendations would you give to someone considering this product?

Utilize the campaign and scheduling feature to your advantage. Include names for all imported contacts.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Continually Improving Product

Cons

  • Security Frustrates
  • Vendor's Interest First
  • Less Friendly Negotiation
  • Role: Industry Specific Role
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2023

Helped pivot client communication during pandemic

Likeliness to Recommend

7 / 10

Pros

  • Performance Enhancing
  • Enables Productivity
  • Reliable
  • Unique Features

Cons

  • Less Efficient Service
  • Security Frustrates

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