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SAP Commerce Cloud Logo
SAP

SAP Commerce Cloud

8.3 /10
Category
SAP Commerce Cloud
8.3 /10

What is SAP Commerce Cloud?

SAP Commerce Cloud is a comprehensive commerce platform that includes product content management, experience management, personalization and order management. It is flexible, offering an agility layer so you can innovate and test, and then implement with confidence. We support any go-to-market model, from B2C, B2B, to B2B2C, and our accelerators package unique industry-specific capabilities for a variety of verticals. Additionally, SAP Commerce Cloud includes many prebuilt integrations to SAP core business systems and other solutions within the SAP Customer Experience portfolio.

Company Details


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Awards & Recognition

SAP Commerce Cloud won the following awards in the B2C eCommerce category

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SAP Commerce Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Commerce Cloud.

88 Likeliness to Recommend

3
Since last award

96 Plan to Renew

6
Since last award

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Commerce Cloud?

2% Negative
5% Neutral
93% Positive

Pros

  • Trustworthy
  • Caring
  • Fair
  • Respectful

Feature Ratings

Average 79

Payment Processing

86

Catalog Management

85

Order Portal

82

Integrated Search

79

Order Management

79

Reporting and Analytics

79

Predictive Recommendations

78

Content Management

77

Content Localization

77

Microsite Management

76

Retargeting Capabilities

74

Vendor Capability Ratings

Average 79

Quality of Features

83

Ease of Customization

81

Ease of Data Integration

80

Breadth of Features

79

Ease of Implementation

79

Availability and Quality of Training

79

Vendor Support

79

Ease of IT Administration

79

Product Strategy and Rate of Improvement

77

Business Value Created

76

Usability and Intuitiveness

75

SAP Commerce Cloud Reviews

Trapti S.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

SAP a complete solution

Likeliness to Recommend

8 /10

What differentiates SAP Commerce Cloud from other similar products?

It's easy to use and implement without any hurdles , additionally provides training also.

What is your favorite aspect of this product?

Integrity, ease of use , multiple functions available.

What do you dislike most about this product?

It's pricing is too high.

What recommendations would you give to someone considering this product?

Strongly recommend to use for ease of use

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Saves Time

Vijay D.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Best tool for Retail Sales Management

Likeliness to Recommend

8 /10

What differentiates SAP Commerce Cloud from other similar products?

SAP is better & more powerful tool than others application in content management for your product, catalog, and promotions

What is your favorite aspect of this product?

I like the most feature is its content management technology

What do you dislike most about this product?

Nothing, even its features helps me more to grow my business

What recommendations would you give to someone considering this product?

If you are looking for content management technology for your business then you can surely trust on SAP technology

Pros

  • Reliable
  • Transparent
  • Appreciates Incumbent Status
  • Helps Innovate

Vitthal S.

  • Role: Operations
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

FANTASTIC PRODUCT

Likeliness to Recommend

10 /10

What differentiates SAP Commerce Cloud from other similar products?

It's user-friendly, features

What is your favorite aspect of this product?

User-friendly

What do you dislike most about this product?

Nothing to tell

What recommendations would you give to someone considering this product?

It's very nice product, for users in all industries

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Inspires Innovation

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