Retail Pro Logo
Retail Pro Logo
Retail Pro International, LLC

Retail Pro

7.0 /10
Category
Retail Pro
7.0 /10

What is Retail Pro?

Retail Pro's suite of retail software products is ideally suited for specialty retailers. Apparel, footwear, gifts & toys, hardgoods, home furnishings, jewelry, and sporting goods as well as many other markets utilize Retail Pro in their operations in every corner of the globe. Discover what capabilities make us a great fit for the many vertical markets we serve

Company Details


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Awards & Recognition

Retail Pro won the following awards in the Retail POS category

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Retail Pro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Retail Pro.

90 Likeliness to Recommend

5
Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Retail Pro?

6% Negative
6% Neutral
88% Positive

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Respectful

Feature Ratings

Average 78

Analytics and Reporting

88

Cash Register Point of Purchase Devices

88

Employee Management

84

Online Integrations Web Store

82

Sales Transactions

82

Customer Account Management

81

Inventory Control

70

Loyalty Program

69

PCI and EMV Compatible

67

Employee Mobile

61

Pricing Promotions

61

Vendor Capability Ratings

Average 77

Ease of Data Integration

87

Usability and Intuitiveness

83

Breadth of Features

83

Availability and Quality of Training

81

Business Value Created

81

Ease of Implementation

81

Quality of Features

77

Ease of IT Administration

74

Product Strategy and Rate of Improvement

72

Vendor Support

66

Ease of Customization

63

Retail Pro Reviews

Mohammad Ismail H.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Fantastic product & Good Features

Likeliness to Recommend

9 /10

What differentiates Retail Pro from other similar products?

Inventory Management and E-Commerce Integration

What is your favorite aspect of this product?

E-commerce Integration

What do you dislike most about this product?

The financial report could have been better.

What recommendations would you give to someone considering this product?

If you want to scale your e-commerce business can try it.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Saves Time
  • Reliable

Lamec g.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Retail Pro Review.

Likeliness to Recommend

10 /10

What differentiates Retail Pro from other similar products?

Good customer service. Saves on time. User friendly. Enhances productivity.

What is your favorite aspect of this product?

Save time. Cost effective. User friendly.

What do you dislike most about this product?

No dislike at the moment.

What recommendations would you give to someone considering this product?

I would recommend others to use this product.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Inspires Innovation

Brenda C.

  • Role: Consultant
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Retail Pro is the best retail POS

Likeliness to Recommend

9 /10

What differentiates Retail Pro from other similar products?

Retail Pro is the solution we have been waiting for as retailers. You can easily manage a POS system of transfers, purchases, relationship and location of each customer, promotions and supplies in one place thanks to Retail Pro. By hosting Retail Pro on our in-house server we were able to achieve with a minimal investment a high enough performance to make everything possible and feasible when it comes to real-time inventory tracking.

What is your favorite aspect of this product?

With Retail Pro we can manage reports very easily. We have been able to manage promotions anywhere remotely and the Retail Pro interface is somewhat reliable and quite stable compared to other POS. We have had a great reception and we offer a pretty reliable support network to our customers through Retail Pro's tools.

What do you dislike most about this product?

Sometimes it doesn't record item serial numbers and you have to keep checking back from time to time to avoid inventory crossovers with other branches. You have to set a standard price between batches, which sometimes leads to losses, although we always end up winning in the end. It cannot be used offline, the reports must always be updated online.

What recommendations would you give to someone considering this product?

We have potential control in more than 5 states thanks to Retail Pro, many customers prefer us because we can manage their orders under the tax report granted by the state. Retail Pro is an excellent software for all types of retailers.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Caring