RelativityOne Customer Reviews 2023

What is RelativityOne?

Relativity brings the entire e-discovery process together in one extensible platform, connected to your organization’s most sensitive data—and supported by the community of experts you need to untangle it all. With the latest in advanced searching and analytics, machine learning, and visualizations all built in, Relativity is your complete platform for organizing data, discovering the truth, and acting on it.

Company Details

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Awards & Recognition

RelativityOne won the following awards in the eDiscovery category

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RelativityOne Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on RelativityOne.

83 Likeliness to Recommend

Down 6
Since last award

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

Up 6
Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RelativityOne?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

My Honest Experience With RelativityOne

Likeliness to Recommend

9 / 10

What differentiates RelativityOne from other similar products?

When it comes to searching and analytics, RelativityOne offers best features, it is secure and makes the searching process easy and fast

What is your favorite aspect of this product?

I like that RelativityOne comes equipped with advanced searching and analytics features It is an affordable solution

What do you dislike most about this product?

Requires lots o knowledge to set up

What recommendations would you give to someone considering this product?

With RelativityOne, eDiscovery is easy and makes searching and handling analytics easy. I recommend it.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Otile M.

Role: Information Technology
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

My Experience Using RelativityOne

Likeliness to Recommend

9 / 10

What differentiates RelativityOne from other similar products?

Come wit analytics and machine learning features. It is affordable and effective

What is your favorite aspect of this product?

I like the ease of using RelativityOne and the fact that the software is affordable

What do you dislike most about this product?

Since I haven't had any bad experiences, I recommend this software.

What recommendations would you give to someone considering this product?

With RelativityOne, it is easy to handle analytics and the software comes with powerful security features.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Stephen R.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2022

Still the gold standard of review tools

Likeliness to Recommend

8 / 10

What differentiates RelativityOne from other similar products?

I would say it is a more polished, and secure platform, than some of the other review tools out there.

What is your favorite aspect of this product?

My favorite aspect is it's ability to parse and analyze data, which is key for us.

What do you dislike most about this product?

For a long time they were very slow to change, or implement new feature. When they did it was often as a costly addon. I feel like they have moved away from that with RelativityOne

What recommendations would you give to someone considering this product?

I would definitely recommend they consider RelativityOne. With it's bevy of features, and security, you can worry less, and deliver more to your clients.

Pros

Reliable
Enables Productivity
Performance Enhancing
Respectful

Cons

Less Generous
Under Delivered
Less Transparent

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RelativityOne

RelativityOne

What is RelativityOne?

Company Details

Need Assistance?

Awards & Recognition

Data Quadrant Gold Medalist

Data Quadrant Gold Medalist

Emotional Footprint Champion

RelativityOne Ratings

83 Likeliness to Recommend

Down 6Since last award

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

Up 6Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love RelativityOne?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Email Threading n the parsing of email, the ability to follow reply threads throughout the course of the entire email interaction.​

Review The system should facilitate the review process of the documents extracted and processed by the eDiscovery software

Classification and Data Parsing Ability to read data stored in multiple records and parse them in a format-agnostic, normalized search index.​

Tagging Metadata and Organization Ability to add metadata and tagging in order to easily identify and classify reviewed documents

Native Format Preservation of the native format of the documents in unaltered state

Data Analysis and Visualization Ability to plot or graph the data in a visual format, such as line charts or pie graphs.​

Audio Transcription Transcription audio recordings into text format, providing a transcript of the recorded dialog.

Annotations The system should allow for the means of annotation, including comments, highlighting, etc., without modifying the original documents.​

Optical Character Recognition The ability to transcribe the image text into a format that is recognized as electronic text

Legal Hold The ability to place a “legal hold” on systems in order to prevent modification of electronic data during the eDiscovery process.

Chain of Custody Preservation Verifiable methods to ensure that electronic documents are in an as-collected & untampered state when presented to the court.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

RelativityOne Reviews

James W.

My Honest Experience With RelativityOne

Likeliness to Recommend

Pros

Otile M.

My Experience Using RelativityOne

Likeliness to Recommend

Pros

Stephen R.

Still the gold standard of review tools

Likeliness to Recommend

Pros

Cons

Most Popular RelativityOne Comparisons

IBM StoredIQ Suite

Commvault eDiscovery & Compliance

Nuix Discover

Everlaw

GoldFynch

Exterro E-Discovery

Down 6
Since last award

Up 6
Since last award

Feature Ratings

Email Threading

Review

Classification and Data Parsing

Tagging Metadata and Organization

Native Format

Data Analysis and Visualization

Audio Transcription

Annotations

Optical Character Recognition

Legal Hold

Chain of Custody Preservation

Vendor Capability Ratings

Vendor Support

Ease of Data Integration

Quality of Features

Business Value Created

Availability and Quality of Training

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization