Role-Based Permissions​

The solution provides the ability to control access to specific content or datasets based on the end-user’s roles.​

Integration Capabilities

Flexible playbooks to support integration workflows and REST API to allow flexibility in integration development.

Exception and Split Path Management​

The solution provides the ability to create and execute differentiated workflows or exception branches.​

Visual Workflow Modeler​

The solution provides the ability to model business processes with user-friendly, front-end UX modeler based on BPMN and/or DMN.

Reporting and Analytics

The solution provides the ability to report on process execution activities and volume, log exceptions, log errors etc.​

Conditional Logic Management​

The solution provides the ability to execute workflows based on user-defined triggers and conditional logic.​

Embedded Rules Engine​

The solution can be embedded in existing applications via embedded into application code or via plug-in capabilities with popular COTS enterprise applications.

Ease of Customization

Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration

This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features

Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created

Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support

The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation

Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration

Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement

Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features

Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training

Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness

End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.