What is PrimePay?

Our people technology and service solutions help businesses, like you, manage people through exceptional services and technology. Because the less time you have to spend on tasks like payroll or taxes, the more time you have to do what you love.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

PrimePay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on PrimePay.

87 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love PrimePay?

17% Negative
0% Neutral
83% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 82

Regulatory Compliance

92

Benefits Administration

84

Payroll Integration

83

Contributions and Payment Tracking

83

Provider Management

82

User and Enrollment Management

80

Archiving and Reporting

77

Self Service Portal

72

Vendor Capability Ratings

Average 84

Availability and Quality of Training

100

Business Value Created

100

Ease of Data Integration

100

Ease of Implementation

100

Ease of IT Administration

100

Product Strategy and Rate of Improvement

100

Quality of Features

100

Ease of Customization

83

Vendor Support

83

Breadth of Features

66

Usability and Intuitiveness

66

PrimePay Reviews

Randie A. V.

  • Role: Human Resources
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to use and keeps us in Compliance.

Likeliness to Recommend

9 / 10

What differentiates PrimePay from other similar products?

I liked the ease of implementation and the integration with Ease.

What is your favorite aspect of this product?

I don't have to worry about Cobra compliance.

What do you dislike most about this product?

I don't think the website is modern looking.

What recommendations would you give to someone considering this product?

I don't have any issues.

Pros

  • Fair
  • Acts with Integrity
  • Helps Innovate
  • Continually Improving Product

Michelle J.

  • Role: Human Resources
  • Industry: Electronics
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Fantastic software

Likeliness to Recommend

8 / 10

What differentiates PrimePay from other similar products?

It has unique features thats not been seen often in other softwares

What is your favorite aspect of this product?

Offers a wide variety of functions

What do you dislike most about this product?

Takes some time to get your head around

What recommendations would you give to someone considering this product?

It will cover most of your needs and its professional

Pros

  • Effective Service
  • Respectful
  • Altruistic
  • Client's Interest First

Cons

  • Charges for Enhancements

Jason C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Streamline payroll processes with SyncHR HCM

Likeliness to Recommend

9 / 10

What differentiates PrimePay from other similar products?

Being able to synchronize documents, such as contracts, implementations and company updates. Automatic notifications.

What is your favorite aspect of this product?

Excellent cost, easy to use, I integrate it with external applications such as Dropbox, SharePoint and Salesforce.

What do you dislike most about this product?

The trial version limits the number of employees that can be added.

What recommendations would you give to someone considering this product?

I would recommend a colleague or friend to join SyncHR HCM because it is an easy-to-use platform with intuitive tools. It offers flexibility to customize according to company requirements and allows users to view and manage employee data through mobile devices. Additionally, it integrates with external applications for robust employee management.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing