PheedLoop Customer Reviews 2023

What is PheedLoop?

Make organizing conferences, meetings, and trade shows easy with event management software that powers everything from apps, registration, and live streaming, to floor plans, sponsors, badges, and virtual networking.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

PheedLoop won the following awards in the Virtual Event category

Filter By

2 Top Rated Capabilities

3 Top Rated Features

2022

Emotional Footprint Champion

2021

PheedLoop Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on PheedLoop.

92 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love PheedLoop?

0% Negative

0% Neutral

100% Positive

Pros

Reliable
Enables Productivity
Trustworthy
Inspires Innovation

Feature Ratings

Average 79

Branding and Visual Customization

90

Customer Support

85

Presentation/ Webinar Capabilities

85

E-Commerce

83

Gamification

82

Social Media Channel Integration Outbound

81

Attendee Engagement

79

Reporting/Analytics

78

Attendee Networking

78

Registration

75

Sponsor/Exhibitor Spaces

71

Vendor Capability Ratings

Average 83

Vendor Support

90

Business Value Created

88

Product Strategy and Rate of Improvement

87

Ease of Implementation

85

Usability and Intuitiveness

83

Ease of Customization

82

Quality of Features

82

Ease of Data Integration

81

Ease of IT Administration

80

Breadth of Features

75

Availability and Quality of Training

74

PheedLoop Reviews

Beth H.

Role: Sales Marketing
Industry: Food and Beverage
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2021

Fantastic Product

Likeliness to Recommend

10 / 10

What differentiates PheedLoop from other similar products?

Pheedloop listens to their clients. If you see a need in their platform they do there best to implement it. They host events for their clients that highlights the platform and introduces new features within the platform. This is great becuase it allows clients to see new features in use and ensures that Pheedloop employess are not only creating a platform but working within it themselves.

What is your favorite aspect of this product?

The ease of the platform.

What do you dislike most about this product?

The sizing of images

What recommendations would you give to someone considering this product?

Definatly worth the money. It is ease to use, the customer service is great and the features are amazing.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Steve K.

Role: Operations
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2021

Great product that is constantly improving

Likeliness to Recommend

10 / 10

What differentiates PheedLoop from other similar products?

They have really built a software solution around user needs.

What is your favorite aspect of this product?

The level of customization that is available.

What do you dislike most about this product?

Some minor things around day of event management, but most have been improved since I used the product last.

What recommendations would you give to someone considering this product?

Make sure you have a good plan in place for your event that compliments the features available.

Pros

Helps Innovate
Continually Improving Product
Caring
Transparent

Holly B.

Role: Sales Marketing
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2021

Wonderful virtual event platform!

Likeliness to Recommend

10 / 10

What differentiates PheedLoop from other similar products?

The value. PheedLoop's cost structure is amazing considering all of the amazing features you get! Compared to competitors with similar or even less features, PheedLoop is top-notch. They genuinely care about their customers and work to create enhancements directly based on customer feedback.

What is your favorite aspect of this product?

The gamification and user-friendly UI are great. Super easy for our attendees to use and navigate!

What do you dislike most about this product?

I think the registration process and microsite could be improved slightly to allow for better and easier customization. But overall, it gets the job done.

What recommendations would you give to someone considering this product?

Highly recommend!! See if you can sign up to attend one of PheedLoop's quarterly user conferences. You won't be disappointed!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Most Popular PheedLoop Comparisons

Cvent Attendee Hub
Compare
ON24
Compare
Remo
Compare
BlueJeans Virtual Events
Compare
vFairs
Compare
Airmeet
Compare

See All Alternatives

PheedLoop

PheedLoop

What is PheedLoop?

Company Details

Need Assistance?

Awards & Recognition

Emotional Footprint Champion

PheedLoop Ratings

92 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love PheedLoop?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Branding and Visual Customization Customizable event spaces and ability to apply host and sponsor branding to the event.

Customer Support Support before, during, and after event. Technical support available during the event.

Presentation/ Webinar Capabilities Livestreaming, simu-live, and/or video-on-demand of one or more session tracks.

E-Commerce Ability to sell tickets or memberships through event website.

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Attendee Engagement Features that encourage content engagement such as session Q&As, session chat, live polling, reaction emojis, surveys.

Reporting/Analytics Reporting on engagement, registration, attendance, participant satisfaction and feedback, downloads, and lead generation.

Attendee Networking Attendee networking provided through features such as chatrooms, peer-to-peer messaging, 1:1 appointment requests, breakout rooms, AI-based matchmaking.

Registration Register attendees through the event website or through integration with other software.

Sponsor/Exhibitor Spaces Sponsor spaces/exhibitor booths allow attendee interaction with live reps through chat or video conferencing, or with pre-recorded content and DLC

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

PheedLoop Reviews

Beth H.

Fantastic Product

Likeliness to Recommend

Pros

Steve K.

Great product that is constantly improving

Likeliness to Recommend

Pros

Holly B.

Wonderful virtual event platform!

Likeliness to Recommend

Pros

Most Popular PheedLoop Comparisons

Cvent Attendee Hub

ON24

Remo

BlueJeans Virtual Events

vFairs

Airmeet

Feature Ratings

Branding and Visual Customization

Customer Support

Presentation/ Webinar Capabilities

E-Commerce

Gamification

Social Media Channel Integration Outbound

Attendee Engagement

Reporting/Analytics

Attendee Networking

Registration

Sponsor/Exhibitor Spaces

Vendor Capability Ratings

Vendor Support

Business Value Created

Product Strategy and Rate of Improvement

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Availability and Quality of Training