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OpenText Corporation

OpenText Silk Central

Composite Score

6.8 /10

CX Score

7.3 /10

5 Reviews Write a Review

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What is OpenText Silk Central?

Unified test management with OpenText Silk Central drives reuse and efficiency. It gives you the visibility you need to control application readiness.

Company Details

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OpenText Silk Central Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText Silk Central?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 80

Test tools integration

100

Audit Log

ALM Integration

Regulatory Compliance

Test Planning

Test Environment Management

Artifact Traceability

Test Coverage Analysis

Test Script Editor

Analytics and Reporting

Test Data Management

Vendor Capability Ratings

Average 75

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Implementation

Quality of Features

Ease of Customization

OpenText Silk Central Reviews

Nwoye M.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2025

Powerful Test Management with Room for Modern.

Likeliness to Recommend

7 /10

What differentiates OpenText Silk Central from other similar products?

Risk-Based Testing Capabilities Seamless Integration with Legacy and Modern Tools Integrated Test Management and Requirements Traceability

What is your favorite aspect of this product?

its end-to-end traceability between requirements, test cases, and defects.

What do you dislike most about this product?

its complex setup and steep learning curve.

What recommendations would you give to someone considering this product?

Leverage Integration Capabilities Optimize Reporting Early On Plan for a Structured Implementation Assess Your Testing Needs First

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ali U.

Role: Information Technology
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Easier to Implement and learn, but the cost add up

Likeliness to Recommend

8 /10

What differentiates OpenText Silk Central from other similar products?

More flexibilty, Easier to understand, Quick implementation

What is your favorite aspect of this product?

Dedicated Test Enviroments

What do you dislike most about this product?

High Cost of implementation

What recommendations would you give to someone considering this product?

Only continue if you are already using OpenText Tools

Pros

Reliable
Continually Improving Product
Enables Productivity
Respectful

Cons

Less Efficient Service
Commodity Features
Vendor Friendly Policies

richie m.

Role: Information Technology
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

Focused and Concentrated Solution For App Testing

Likeliness to Recommend

9 /10

What differentiates OpenText Silk Central from other similar products?

Silk Centra has a sustainable approach in matters system check and monitoring,, where different ideals and specifications are well enhanced.

What is your favorite aspect of this product?

Silk Centra has a fruitful option of increasing the innovations of the systems, where several business plans are initiated to bring a satisfactory option in managing the performance of every software.

What do you dislike most about this product?

Silk Centra has enhanced the firms projection in enhancing software development, which is a credible way of facilitating a visionary inventive measures.

What recommendations would you give to someone considering this product?

Silk Centra has secured the testing of applications, where various factors including safety and clarity are well enhanced.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

OpenText Silk Central

What is OpenText Silk Central?

Company Details

Need Assistance?

OpenText Silk Central Ratings

81 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love OpenText Silk Central?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Test tools integration Out-of-the-box integration with third-party software testing tools, e.g functional testing, security testing

Audit Log Complete record of all changes made to entities within the test management solution. Teams can monitor and trace every change.

ALM Integration Real-time integration with 3rd party ALM and other software delivery tools such as Build, Deploy, Test and Requirements Management.

Regulatory Compliance Templated test cases for regulatory requirements and industry guidelines (e.g. GAMPS, SOX, HIPAA, OWASP, ISO)

Test Planning Build test cycles and phases, define milestones to coordinate dependencies and releases, and then assign resources to execute the planned tests.

Test Environment Management Provision, monitor, refresh, and tear down test environments. Teams can track all environment resources from a centralized dashboard and repository.

Artifact Traceability The ability to link and track testing artifacts, such as test cases and test scripts. From functional and non-functional requirements to execution results.

Test Coverage Analysis Pinpoint the sources of test failures and defects by granularly dissecting test runs, test cases and other testing artifacts and requirements.

Test Script Editor Write and modify test scripts in a scripting languge (e.g. VBScript, JavaScript, Python) within a coding editor.

Analytics and Reporting Aggregated visual reporting of testing progress, results and insights through real-time, dynamic dashboards with customizable reporting widgets.

Test Data Management Secured management, access and configuration of test data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

OpenText Silk Central Reviews

Nwoye M.

Powerful Test Management with Room for Modern.

Likeliness to Recommend

Pros

Ali U.

Easier to Implement and learn, but the cost add up

Likeliness to Recommend

Pros

Cons

richie m.

Focused and Concentrated Solution For App Testing

Likeliness to Recommend

Pros

Feature Ratings

Test tools integration

Audit Log

ALM Integration

Regulatory Compliance

Test Planning

Test Environment Management

Artifact Traceability

Test Coverage Analysis

Test Script Editor

Analytics and Reporting

Test Data Management

Vendor Capability Ratings

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Implementation

Quality of Features

Ease of Customization