OpenText Aviator Logo
OpenText Aviator Logo
OpenText Corporation

OpenText Aviator

Composite Score
7.3 /10
CX Score
7.6 /10
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OpenText Aviator
7.3 /10

What is OpenText Aviator?

OpenText Aviator (formerly OpenText™ AI & Analytics Services) ushers in this new era with predictive AI-led analytics, AI-powered conversational search, and generative AI. Integrated into the OpenText business clouds, Aviator is a full-stack suite of AI capabilities for enterprise use cases.

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OpenText Aviator Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText Aviator.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

93 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText Aviator?

0% Negative
13% Neutral
87% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Inspires Innovation
  • Reliable

Feature Ratings

Average 84

Data Exploration and Visualization

92

Dashboard

88

Real-Time Visualization

85

BI Platform Administration

85

Data Modelling Tools

84

Collaboration

82

Spatial Analysis

82

Advanced Analytics and Data Science

81

BI Security

81

Intelligent Alerts and Notifications

80

Self Service and Ad Hoc Capabilities

79

Vendor Capability Ratings

Average 78

Ease of Implementation

93

Breadth of Features

85

Ease of Data Integration

83

Vendor Support

80

Availability and Quality of Training

79

Ease of Customization

78

Business Value Created

76

Usability and Intuitiveness

76

Ease of IT Administration

75

Quality of Features

71

Product Strategy and Rate of Improvement

64

OpenText Aviator Reviews

Rohan B.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

The best ECM solution available worldwide

Likeliness to Recommend

10 /10

What differentiates OpenText Aviator from other similar products?

It covers the whole archiving process including scanning, separation, rendition, OCR, storage, and customer-views through an SAP

What is your favorite aspect of this product?

OpenText handles high volumes of data very well and is stable when handling large volumes. OpenText provides a solid security model that is intuitive to users and easy for them to grasp. OpenText integrates well to he transitional file/folder based models that many end users prefer.

What do you dislike most about this product?

Integration with other products such as Microsoft Outlook is not easy Few document types accepted

What recommendations would you give to someone considering this product?

The good thing about OpenText is that it offers different versions which therefore means there is a version for different needs and any business can find a version that suits their needs. Whether you need OpenText for non technical use for instance for general document management and storage, OpenText Content Suite works well. But for handling accounting issues, you need ECM OpenText version. Therefore most businesses can benefit from OpenText. You just have to know what works for your business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Himanshu S.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Low on budget, don't go for this analytics tool.

Likeliness to Recommend

7 /10

What differentiates OpenText Aviator from other similar products?

For custom reporting, OpenText Analytics is much better than its competitors.

What is your favorite aspect of this product?

Custom reporting is my favorite aspect. Also, it connects to higher number of other sources easily.

What do you dislike most about this product?

Filters section in report, its UI is outdated. It can improve big time on the documentation. Also, it is costly.

What recommendations would you give to someone considering this product?

If you have the budget and have the need for advanced custom reporting, this is a very good tool.

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Respectful

Cons

  • Vendor Friendly Policies
  • Under Delivered
  • Inhibits Innovation

Prateek A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

The powerful tool for your reporting needs!

Likeliness to Recommend

10 /10

What differentiates OpenText Aviator from other similar products?

The OpenText Analytics tool is used to fulfill our departmental-wise reporting needs and it is a very great tool for all the analytics requirements. It provides great reporting capabilities to our custom solutions in a very efficient way.

What is your favorite aspect of this product?

The best part is the ability to integrate with multiple data sources such as web services, connectors, APIs, etc. Some of the best features of OpenText Analytics are: 1) Excellent data import functionality. 2) Ability to customize the end-user reports. 3) Allowing scripts in the reporting for customize data reports. 4) Great user security at all levels.

What do you dislike most about this product?

The implementation of the solution is very complex and takes so much time. While working, lots of software bugs were identified during the validation of the reports. The control of data to the users is also very challenging and complex.

What recommendations would you give to someone considering this product?

You can evaluate the OpenText Analytics solution if it matches your needs. The pricing would be a factor, may please check before considering. You can also consider OpenText Analytics if you have more complex reporting and you need to see the final outcome in few steps. Overall a good analytics solution.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity