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Microsoft Corporation

Microsoft Entra ID

Composite Score

7.6 /10

CX Score

7.6 /10

53 Reviews Write a Review

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What is Microsoft Entra ID?

Microsoft Entra ID ( Formerly Azure AD) Protect access to resources and data using strong authentication and risk-based adaptive access policies without compromising user experience. Provide a fast, easy sign-in experience across your multi cloud environment to keep your users productive, reduce time managing passwords, and increase productivity. Manage all your identities and access to all your applications in a central location, whether they’re in the cloud or on-premises, to improve visibility and control.

Company Details

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Awards & Recognition

Microsoft Entra ID won the following awards in the Privileged Access Management category

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2025 Emotional Footprint Champion

Latest Award, 2025

Conflict Resolution

Latest Award, 2025

6 Top Rated Capabilities

10 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

2024 Data Quadrant Champion

2024

5 Top Rated Capabilities

9 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

4 Top Rated Capabilities

3 Top Rated Features

2023

Microsoft Entra ID Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Entra ID.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

4
Since last award

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

7
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Entra ID?

14% Negative

2% Neutral

84% Positive

Pros

Security Protects
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 79

Account Vaulting

Privileged Account Discovery

APP to APP Password Management

Privileged Remote Access

Reporting and Dashboards

Privileged User Behavior Analytics

Compliance Reporting

Just in Time Access (JIT)

Privileged Account Life Cycle Management

Third Party Integrations OOTB

Session Management

Vendor Capability Ratings

Average 78

Ease of IT Administration

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Breadth of Features

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Also Featured in...

Identity and Access Management

Score 8.6

View Microsoft Entra ID in this category (opens in a new tab)

Microsoft Entra ID Reviews

Role: Consultant
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Mar 2023

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Consultant
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Mar 2023

A real revolution for IT environment efficienty

Likeliness to Recommend

10 /10

Pros

Effective Service
Helps Innovate
Continually Improving Product
Reliable

Will K.

Role: Consultant
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Reliable and Robust

Likeliness to Recommend

8 /10

What differentiates Microsoft Entra ID from other similar products?

Azure AD is tightly integrated with Microsoft’s cloud services, including Office 365, Azure, and Dynamics 365. This integration provides a seamless experience for users, making it easy for organizations to manage user access to these services from a single location. Azure AD also includes several security features such as multi-factor authentication (MFA), conditional access policies, and identity protection. Additionally, Azure AD supports integration with Privileged Access Management (PAM) solutions, providing an additional layer of security for managing privileged accounts and access.

What is your favorite aspect of this product?

My favourite aspect of Azure Active Directory is its support for multi-factor authentication. This helps to protect against unauthorized access to sensitive resources, as users are required to provide multiple forms of identification before they can access them. Additionally, Azure Active Directory includes tools for managing user permissions, including role-based access control and conditional access policies.

What do you dislike most about this product?

Azure AD can be complex and difficult to configure, particularly for organizations with complex identity and access management requirements. The platform offers a wide range of features, which can sometimes make it difficult to navigate and configure effectively. Outside of Microsoft cloud services, third-party integration is also limited.

What recommendations would you give to someone considering this product?

Before deciding on Azure AD, it's important to evaluate your IAM needs and determine if Azure AD is the right solution for your organization. Consider your organization's size, complexity, and specific requirements, and ensure that Azure AD can meet those needs. Azure AD is also tightly integrated with Microsoft's cloud services, including Office 365, Azure, and Dynamics 365. If your organization already uses these services, Azure AD can provide a seamless experience for managing user access and permissions. If your organization uses non-Microsoft services, another IAM product may be considered.

Pros

Reliable
Performance Enhancing
Effective Service
Caring

Microsoft Entra ID

What is Microsoft Entra ID?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

Microsoft Entra ID Ratings

85 Likeliness to Recommend

4 Since last award

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

7 Since last award

Emotional Footprint Overview

+74 Net Emotional Footprint

How much do users love Microsoft Entra ID?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Account Vaulting Provides one, unified, comprehensive solution to manage accounts for both human (privileged users) and non-person (application, machine, service account, etc.)

Privileged Account Discovery Can discover roles for local and distributed accounts for on-prem or cloud environments.

APP to APP Password Management Manages passwords for key applications via a secure, central location.

Privileged Remote Access Controls and monitors privileged sessions using standard protocols for RDP, VNC, HTTP/S, and SSH connections

Reporting and Dashboards Able to see in one place all the privileged accounts across the environment.

Privileged User Behavior Analytics Tracks Groups, assesses, & reports on assets by IP range, naming convention, OS, domain, applications, business function, Active Directory, and more.

Compliance Reporting By design auditing reporting metrics data feature by industries/compliance e.g. SOC2, SOX, PCI DSS 3.2, HIPAA, NERC CIP, ISO 27001, etc.

Just in Time Access (JIT) Ability to assign dynamic privileges to accounts and assets to ensure identities only have the appropriate privileges when needed and for a limited time

Privileged Account Life Cycle Management Ability to manage the life cycle of privileged accounts IE. Provisioning/De-provisioning of Privileged Access, session management, etc.

Third Party Integrations OOTB Integrates with leading IGA, CIEM, ITSM, CSPM, AM and SIEM solutions. Use of REST API's a benefit for easier integration.

Session Management Enables the user to inject credentials directly into the access session; the user never needs to know or see the credential

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Identity and Access Management

Microsoft Entra ID Reviews

Likeliness to Recommend

Pros

A real revolution for IT environment efficienty

Likeliness to Recommend

Pros

Will K.

Reliable and Robust

Likeliness to Recommend

Pros

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Feature Ratings

Account Vaulting

Privileged Account Discovery

APP to APP Password Management

Privileged Remote Access

Reporting and Dashboards

Privileged User Behavior Analytics

Compliance Reporting

Just in Time Access (JIT)

Privileged Account Life Cycle Management

Third Party Integrations OOTB

Session Management

Vendor Capability Ratings

Ease of IT Administration

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Breadth of Features

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training