Mattermost Logo Award Winner Product Badge
Mattermost Logo Award Winner Product Badge
Mattermost Inc

Mattermost

9.3 / 10
Category
Mattermost
9.3 / 10

What is Mattermost?

Mattermost is a flexible, open source messaging platform that enables secure team collaboration.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Mattermost won the following awards in the Business Instant Messaging - Midmarket category

Filter By

Mattermost Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mattermost.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

94 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mattermost?

0% Negative
1% Neutral
99% Positive

Pros

  • Fair
  • Over Delivered
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 94

Notifications

96

File Sharing Collaboration

95

Cross Platform Support

95

Granular Access Management

95

Instant Messaging

95

Screen Sharing

94

Search

94

Document Collaboration

94

Task Management

92

Integration With Productivity Tools

91

Voice and Video Collaboration

91

Vendor Capability Ratings

Average 93

Breadth of Features

99

Business Value Created

99

Ease of Customization

99

Ease of Implementation

99

Ease of IT Administration

99

Availability and Quality of Training

98

Product Strategy and Rate of Improvement

98

Usability and Intuitiveness

98

Ease of Data Integration

96

Quality of Features

96

Vendor Support

96

Mattermost Reviews

Abdullah A.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Simple & effective Tool for Business communication

Likeliness to Recommend

9 / 10

What differentiates Mattermost from other similar products?

Better Ui than most of the similar tools in the market, Provides Project management tools as well!

What is your favorite aspect of this product?

Overall ease of use , Simple Ui , Integrtaions and their Board feature!

What do you dislike most about this product?

More third-party integration will be a plus, basically to run CI/CD and development stuff!

What recommendations would you give to someone considering this product?

For startups, it is the best tool to consider!

Pros

  • Efficient Service
  • Client Friendly Policies
  • Trustworthy
  • Effective Service

Cons

  • Commodity Features

Arun M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Budacious with file sharing collaboration.

Likeliness to Recommend

9 / 10

What differentiates Mattermost from other similar products?

It's super electrifying for task collaboration. Outstanding with use of mobile. Fantabulous with real-time instant messaging. Terrific with file sharing with other team members.

What is your favorite aspect of this product?

Love it's astuteness with file sharing collaboration. Super electrifying for task prioritization. Spontaneous and mobile friendly. Incredible with project and task scheduling.

What do you dislike most about this product?

It's an impeccable tool with task prioritization.

What recommendations would you give to someone considering this product?

Superb and robustness with mobile apps. Versatility and flexibility with file sharing collaboration. Terrific with task prioritization. Spectacular with use of charts for brainstorming.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Azan B.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Elevating Collaboration Stars

Likeliness to Recommend

9 / 10

What differentiates Mattermost from other similar products?

No compatability limitations.

What is your favorite aspect of this product?

Effective for both internal and external collaboration.

What do you dislike most about this product?

Easy to use tool,no dislike at all

What recommendations would you give to someone considering this product?

For assurance in effective collaboration,use this software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Most Popular Mattermost Comparisons