What is M-Files ECM?
M-Files is the leading platform for knowledge work automation. With the M-Files platform, knowledge workers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
2
Since last award
91 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love M-Files ECM?
Pros
- Respectful
- Effective Service
- Trustworthy
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Access Permissions Management
Collaboration
ECM Document Management
File Approvals Esignatures
Mobile
File Conversion
Ediscovery Audit Trail
Search
Workflow Process Automation
Metadata Management
Capture Channels
Vendor Capability Ratings
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Ease of Customization
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Permissions in M-Files
Pinned items in M-Files
Process maps in M-Files
Open profile in M-Files
Search in M-Files
M-Files - The leading knowledge work automation platform
Three ways Knowledge Work Automation and AI will change the way we work in 2024
M-Files ECM Reviews
John F.
- Role: Operations
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Aug 2024
Best in document management
Likeliness to Recommend
What differentiates M-Files ECM from other similar products?
M-Files ECM is built for use across any organization including even the SMEs and it helps them in growing their workflow and document automation process.
What is your favorite aspect of this product?
M-Files is simple to deploy and this ensures that all users are able to use it efficiently without any hiccups at all. Has helped us enhance document security and this enables us protect the crucial files and information of our clients in total confidentiality. M-Files is affordable and not highly priced and this ensures that we are able to acquire it without having huge cost implication on our operating budget.
What do you dislike most about this product?
It has been accurate and we've not had any problems in using the platform efficiently across our organization at all.
What recommendations would you give to someone considering this product?
M-Files is built to perfection and best in document management and it will make your organization reliable and be able to secure your resources and documents efficiently.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Katerina R.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Jan 2024
fanstastic in file organisation
Likeliness to Recommend
What is your favorite aspect of this product?
i use to upload,organise and share enterprise monthly statement to clients and it is faster in sharing files.
What do you dislike most about this product?
Not disappointing.
Pros
- Continually Improving Product
- Caring
- Respectful
- Helps Innovate
Please tell us why you think this review should be flagged.
- Role: Finance
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2022
Love M-Files, a really great DMS alternative
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
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