KORONA POS Customer Reviews 2023

What is KORONA POS?

Advanced, cloud-based retail POS system that comes with integrated payments, inventory management, and real-time reporting. KORONA is designed for small business who expect the best retail point of sale solution.

Company Details

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Awards & Recognition

KORONA POS won the following awards in the Retail POS category

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Contract Negotiation

2022

1 Top Rated Capabilities

3 Top Rated Features

2021

KORONA POS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on KORONA POS.

77 Likeliness to Recommend

81 Plan to Renew

68 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+65 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love KORONA POS?

15% Negative

7% Neutral

78% Positive

Pros

Transparent
Fair
Trustworthy
Respectful

Feature Ratings

Average 75

Sales Transactions

81

Analytics and Reporting

78

PCI and EMV Compatible

76

Pricing Promotions

75

Customer Account Management

74

Employee Management

72

Cash Register Point of Purchase Devices

71

Inventory Control

65

Online Integrations Web Store

65

Loyalty Program

64

Employee Mobile

63

Vendor Capability Ratings

Average 71

Ease of Implementation

82

Ease of IT Administration

75

Ease of Data Integration

70

Ease of Customization

69

Usability and Intuitiveness

69

Breadth of Features

63

Quality of Features

62

Product Strategy and Rate of Improvement

61

Availability and Quality of Training

60

Vendor Support

59

Business Value Created

53

KORONA POS Reviews

Dillon G.

Role: Operations
Industry: Food and Beverage
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Nov 2022

Great design and great customer service

Likeliness to Recommend

10 / 10

What differentiates KORONA POS from other similar products?

The fact that I can call and talk to a representative or person to put it on ANY device.

What is your favorite aspect of this product?

How easy it is to create a clean and easy to use system.

What do you dislike most about this product?

Wish the comments didn’t “delete” but were stored when changes were made.

What recommendations would you give to someone considering this product?

Use all the Gear Korona recommends. (Their stuff)

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Role: Information Technology
Industry: Retail
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Nov 2022

The product was fantastic to use for retail POS!!

Likeliness to Recommend

9 / 10

Pros

Reliable
Performance Enhancing
Unique Features
Respectful

Role: C-Level
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Nov 2022

Not suitable for COGS accounting, nor Quickbooks

Likeliness to Recommend

1 / 10

Pros

Respectful
Includes Product Enhancements
Transparent
Security Protects

Cons

Less Friendly Negotiation
Wastes Time
Less Generous

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KORONA POS

KORONA POS

What is KORONA POS?

Company Details

Need Assistance?

Awards & Recognition

KORONA POS Ratings

77 Likeliness to Recommend

81 Plan to Renew

68 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+65 Net Emotional Footprint

How much do users love KORONA POS?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Sales Transactions Includes an item, quantity, payment, statement of charges/receipt, sales management, refund, exchanges, special order processing and foreign currency/exchange.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

PCI and EMV Compatible Includes system monitoring, remote access control, security alarms, and sensors.

Pricing Promotions Includes a price, label, an intrinsic value, markdowns, promotional scheduling, bundling, discounting and activation rules engine, customer specific pricing.

Customer Account Management Enables customers to charge purchases to an internally regulated in-store charge/credit account, gift cards/certificates.

Employee Management Includes employee commission levels, split commission, employee productivity performance, discount limits, workforce rostering & scheduling.

Cash Register Point of Purchase Devices Includes cash drawer, POS terminal, customer display, bar code scanner, card reader, receipt printer that can operate with or without network connectivity.

Inventory Control Includes open-to-buy, unit/SKU availability, tracking, purchasing, automatic replenishment, backorder status, stock counts, receipt planning, product history.

Online Integrations Web Store The solution provides or integrates with and supports online sales channels/webstore and marketplaces (i.e. Amazon) and unified inventory.

Loyalty Program Provides or integrates with loyalty, reward and relationship management programs for customer marketing, demographics, targeted up/cross-sell, coupons & points.

Employee Mobile Mobile devices can be used to check inventory, check customer history, and process SALES/RETURN transactions & invoicing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

KORONA POS Reviews

Dillon G.

Great design and great customer service

Likeliness to Recommend

Pros

The product was fantastic to use for retail POS!!

Likeliness to Recommend

Pros

Not suitable for COGS accounting, nor Quickbooks

Likeliness to Recommend

Pros

Cons

Most Popular KORONA POS Comparisons

Square POS

Oracle Retail Xstore Point of Service

Shopify POS

NCR Counterpoint

Dynamics 365 Commerce

Windward System Five

Feature Ratings

Sales Transactions

Analytics and Reporting

PCI and EMV Compatible

Pricing Promotions

Customer Account Management

Employee Management

Cash Register Point of Purchase Devices

Inventory Control

Online Integrations Web Store

Loyalty Program

Employee Mobile

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Usability and Intuitiveness

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Business Value Created