Atlassian

Jira Service Desk

Jira Service Desk provides ITIL-certified templates for incident, problem, and change management that you can use out-of-the-box or customize.

7.2

Composite Score

7.2

CX Score

+67

Emotional Footprint

79%

Likeliness to Recommend

14

Reviews

Jira Service Desk Product Scorecard

The scores above are a summary of a comprehensive report available for this product, aggregating feedbacking from real IT professionals and business leaders.

Jira Service Desk has a product scorecard to explore each product feature, capability, and so much more.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

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