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Intershop Communications AG

Intershop Commerce Suite

7.9 / 10
Category

What is Intershop Commerce Suite?

With Intershop Commerce Suite, you can showcase your brands online; open up new target groups, channels, and markets, or digitize every aspect of your sales processes. This all-in-one package features Commerce Management, Order Management (OMS), Product Information Management (PIM), and Experience Management (EX)—which includes everything you need to create a personalized shopping experience.

Company Details


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Intershop Commerce Suite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Intershop Commerce Suite.

86 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Intershop Commerce Suite?

0% Negative
18% Neutral
82% Positive

Pros

  • Client Friendly Policies
  • Security Protects
  • Continually Improving Product
  • Performance Enhancing

Cons

  • Vendor's Interest First

Feature Ratings

Average 77

Content Localization

89

Shopping Cart Management

83

Catalog Management

82

Order Management

75

Payment Processing

75

Content Management

73

Reporting and Analytics

73

ERP Integration

69

Guided Selling

67

Integrated Search

61

Vendor Capability Ratings

Average 77

Quality of Features

91

Breadth of Features

84

Business Value Created

84

Ease of Implementation

82

Vendor Support

80

Product Strategy and Rate of Improvement

77

Availability and Quality of Training

73

Ease of Customization

70

Usability and Intuitiveness

68

Ease of Data Integration

67

Ease of IT Administration

61

Intershop Commerce Suite Reviews

Shobhit A.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Dec 2022

Fantastic Product

Likeliness to Recommend

9 / 10

What differentiates Intershop Commerce Suite from other similar products?

Easy to set up in one market and to use the same setup for other countries

What is your favorite aspect of this product?

Its extensive and complete B2B functionalities- Its proven track record in B2B e-commerce- The scalability of the platform (channels, applications, etc.)- Strong documentation (knowledge base)

What do you dislike most about this product?

The image processing speed using this platform is very slow and some advance feature such as cookie debugging is missing.

What recommendations would you give to someone considering this product?

A Must buy

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Raj P.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Perfect Suite for B2B e-commerce business!

Likeliness to Recommend

8 / 10

What differentiates Intershop Commerce Suite from other similar products?

Intershop Commerce Suite has a wide range of features which is also backed by Artiificial Intelligence that boosts the sales and performance of a team. Apart from that I feel the customer support team is very caring and is just a call away!

What is your favorite aspect of this product?

The most favorite aspect is I would say the pricing of the product - affordable. There are a few competitors in the market in the same price range but those softwares don't fit in all the use-cases.

What do you dislike most about this product?

I feel that work needs to be done on the user interface and user experience of the product.

What recommendations would you give to someone considering this product?

If a company or team is looking to improve their B2B business, then hands down this is the best software you can purchase for the price!

Pros

  • Enables Productivity
  • Altruistic
  • Generous Negotitation
  • Friendly Negotiation

Cons

  • Less Caring
  • Commodity Features

Ankit M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to use and UI is great

Likeliness to Recommend

9 / 10

What differentiates Intershop Commerce Suite from other similar products?

Intershop helps in secure payments and catalog management

What is your favorite aspect of this product?

Helps in secure payment and UI is really good

What do you dislike most about this product?

Nothing, i can think of

What recommendations would you give to someone considering this product?

Yes, it is a great product to use and very reliable

Pros

  • Transparent
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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