IBM OpenPages with Watson Logo
IBM OpenPages with Watson Logo
IBM

IBM OpenPages with Watson

Composite Score
8.0 /10
CX Score
8.0 /10
Category
IBM OpenPages with Watson
8.0 /10

What is IBM OpenPages with Watson?

IBM® OpenPages® with IBM Watson® is an AI-driven, highly scalable governance, risk and compliance (GRC) solution that runs on any cloud with IBM Cloud Pak® for Data. Centralize siloed risk management functions within a single environment designed to help you identify, manage, monitor and report on risk and regulatory compliance, especially in today’s changing business landscape.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

IBM OpenPages with Watson Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
100%
Negotiation and Contract:
92%
Conflict Resolution:
92%
Strategy & Innovation:
88%
Service Experience:
88%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM OpenPages with Watson?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 92

Cloud-Based

100

Document Management

100

Analytics, Reporting, and Monitoring

92

SaaS Subscription Model

92

Full Coverage Policy Governance

92

Offline License Management

92

Interoperability/APIs

92

Risk Assessment

92

Self Service Portal

92

Integration

92

Data Security

92

Vendor Capability Ratings

Average 87

Availability and Quality of Training

100

Quality of Features

95

Ease of IT Administration

90

Breadth of Features

90

Ease of Data Integration

85

Vendor Support

85

Usability and Intuitiveness

85

Product Strategy and Rate of Improvement

85

Business Value Created

85

Ease of Implementation

80

Ease of Customization

80

IBM OpenPages with Watson Reviews

Yogeshwaran n.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Awesome product

Likeliness to Recommend

10 /10

What differentiates IBM OpenPages with Watson from other similar products?

User friendly

What is your favorite aspect of this product?

Performance is awesome

What do you dislike most about this product?

No disikes

What recommendations would you give to someone considering this product?

Easy to acess

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Neelanshu D.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2025

Most Reliable Product

Likeliness to Recommend

9 /10

What differentiates IBM OpenPages with Watson from other similar products?

More Report Generation, Ai Smart Features making it more useful

What is your favorite aspect of this product?

UI and Various Tracking Features

What do you dislike most about this product?

Nothing it fits my all needs

What recommendations would you give to someone considering this product?

YEs , must a buy

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Mark G.

  • Role: Human Resources
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

Powerful AI for Risk Management but Complex!

Likeliness to Recommend

8 /10

What differentiates IBM OpenPages with Watson from other similar products?

IBM OpenPages with Watson stands out for me because it uses AI to help find and manage risks easily. It automates tasks like tracking policies and incidents which saves me time and effort. The platform works well with other IBM tools and can be customized to fit my business needs. It focuses on helping me stay compliant with regulations while managing risks more effectively.

What is your favorite aspect of this product?

My favorite aspect of IBM OpenPages with Watson is its use of AI to automatically identify and manage risks. It makes the process much easier by providing insights and predictive analytics which helps me stay on top of potential issues before they become bigger problems.

What do you dislike most about this product?

What I dislike most about IBM OpenPages with Watson is that it can be complex to set up and customize especially for smaller businesses or those without dedicated IT teams. The initial learning curve can be steep, and it may take some time to fully integrate it into existing workflows.

What recommendations would you give to someone considering this product?

I would recommend taking advantage of the free trial or demo to get a feel for how IBM OpenPages with Watson works and make sure your team is ready for the complexity as it might require some time to set up and learn. If you’re a larger organization or have a dedicated IT team the AI-powered risk management features are definitely worth it. For smaller businesses, consider whether the full suite is necessary as the platform may be more robust than you need.

Pros

  • Helps Innovate
  • Enables Productivity
  • Inspires Innovation
  • Caring

Cons

  • Slower Product Innovation
  • Less Generous
  • Less Effective Service