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Fortra

Human Risk Management

Composite Score

8.5 /10

CX Score

8.4 /10

35 Reviews Write a Review

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What is Human Risk Management?

Discover why organizations place their trust in Fortra Human Risk Management (previously known as Terranova Security) to transform employees’ unsafe digital behaviors, mitigate cyber risks, and safeguard critical data.

Company Details

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Awards & Recognition

Human Risk Management won the following awards in the Security Awareness & Training category

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2025 Data Quadrant Champion

Latest Award, 2025

11 Top Rated Capabilities

11 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2025

11 Top Rated Capabilities

11 Top Rated Features

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

11 Top Rated Capabilities

8 Top Rated Features

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

9 Top Rated Capabilities

11 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2021 Data Quadrant Champion

2021

2021 Emotional Footprint Champion

2021

Human Risk Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Human Risk Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

99 Plan to Renew

91 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Human Risk Management?

1% Negative

5% Neutral

94% Positive

Pros

Performance Enhancing
Unique Features
Continually Improving Product
Reliable

Feature Ratings

Average 92

Simulated Attacks

Interactive Training

Just in Time Alerts

Ease of User Management

Knowledge Tests

Gamification

Content Quality

Integration

Topic Breadth

LMS Integration

Real-time analytics

Vendor Capability Ratings

Average 91

Availability and Quality of Training

Ease of Implementation

Ease of Customization

Vendor Support

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Quality of Features

Breadth of Features

Usability and Intuitiveness

Human Risk Management Reviews

Derek S.

Role: Information Technology
Industry: Not for Profit
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2021

Great product at a competitive price.

Likeliness to Recommend

9 /10

What differentiates Human Risk Management from other similar products?

Integration of features and services at a highly competitive price

What is your favorite aspect of this product?

Ease of administration and breadth of topics

What do you dislike most about this product?

Not integrated with systems for employee entry and exit

What recommendations would you give to someone considering this product?

Plan how you will make use of it or use the purchased services options to help. Don't just wing it.

Pros

Security Protects
Continually Improving Product
Reliable
Performance Enhancing

Lamarcus W.

Role: Sales Marketing
Industry: Other
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Jul 2020

Hey.. try it! This company is moving forward

Likeliness to Recommend

9 /10

What differentiates Human Risk Management from other similar products?

Terranova is generous and seems to be trying to improve its product and be able to deliver whatever the user needs from a great program!

What is your favorite aspect of this product?

I like that this product offers many benefits from the business aspect of things because it is probably top 3 in importance. Business must be conducted properly and I think Terranova is helpful

What do you dislike most about this product?

I don't dislike anything currently.

What recommendations would you give to someone considering this product?

I would say probably try it and see how they like it because we're not all the same. Everyone has their preferences and favorite brands.

Pros

Efficient Service
Effective Service
Inspires Innovation
Saves Time

Role: Vendor Management
Industry: Engineering
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted Jul 2020

Fast one-click features.

Likeliness to Recommend

10 /10

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Unique Features

Human Risk Management

What is Human Risk Management?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

2021 Data Quadrant Champion

2021 Emotional Footprint Champion

Human Risk Management Ratings

94 Likeliness to Recommend

99 Plan to Renew

91 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love Human Risk Management?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Simulated Attacks There is the ability to perform simulated end-user attacks. This includes mock spear-phishing, SMS phishing, and phone social engineering.

Interactive Training Follows the concepts of micro learning approach with short burst of interactive videos and modules

Just in Time Alerts Integration with other security technologies, such as DLP, EPP, etc. allows users to be warned before taking potentially dangerous actions.

Ease of User Management The CBT product is easy to use and administer with multiple end user groups and to regularly manage the awareness and training program.

Knowledge Tests Testing is available to gauge the knowledge levels of end-users, particularly after a training module has been completed.

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Content Quality The content of training is of high quality and goes to the desired level of depth regarding security best practices, while still engaging end users.

Integration The solution have the ability to integrate with other third party solutions

Topic Breadth The breadth of training topics being covered is broad and fairly comprehensive, including industry-specific or compliance-based topics as needed.

LMS Integration Provides full LMS capabilities by either being SCORM-compliant (integration with an existing on premise LMS) or by providing SaaS-based LMS capabilities.

Real-time analytics Monitor the behavior of the user or a group so it can provide reports and guidance on the risk profile and suggest training content

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Human Risk Management Reviews

Derek S.

Great product at a competitive price.

Likeliness to Recommend

Pros

Lamarcus W.

Hey.. try it! This company is moving forward

Likeliness to Recommend

Pros

Fast one-click features.

Likeliness to Recommend

Pros

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Feature Ratings

Simulated Attacks

Interactive Training

Just in Time Alerts

Ease of User Management

Knowledge Tests

Gamification

Content Quality

Integration

Topic Breadth

LMS Integration

Real-time analytics

Vendor Capability Ratings

Availability and Quality of Training

Ease of Implementation

Ease of Customization

Vendor Support

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Quality of Features

Breadth of Features

Usability and Intuitiveness