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Google Drive

9.0 / 10
Category

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

93 Likeliness to Recommend

99 Plan to Renew

90 Satisfaction of Cost Relative to Value

Up 1
Since last award


Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

0% Negative
3% Neutral
97% Positive

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 87

Team Collaboration

90

Drag and Drop User Interface

90

Real-Time Synchronization

88

Access Control and Rights Management

88

Enterprise Grade Security Controls

85

3rd-Party Integrations

84

Vendor Capability Ratings

Average 87

Ease of Implementation

90

Business Value Created

89

Usability and Intuitiveness

88

Quality of Features

88

Ease of Data Integration

87

Breadth of Features

87

Ease of IT Administration

86

Product Strategy and Rate of Improvement

85

Ease of Customization

84

Availability and Quality of Training

83

Vendor Support

83

Google Drive Reviews

Anthony V.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Easy to use and essential for your business!

Likeliness to Recommend

10 / 10

What differentiates Google Drive from other similar products?

Low cost and ease of use. A must have for any gmail user.

What is your favorite aspect of this product?

Low cost and familiarity with product.

What do you dislike most about this product?

Always need more space.

What recommendations would you give to someone considering this product?

Use it to save space on your devices.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Client Friendly Policies

Aidan F.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Easy to use, endlessly customizable

Likeliness to Recommend

10 / 10

What differentiates Google Drive from other similar products?

How integrated the products are across each platform. It's incredibly easy to use and approachable.

What is your favorite aspect of this product?

How everything is available easily, the ease of use, and how it's updated constantly and in real time.

What do you dislike most about this product?

I would like if some of the add ons were more intuitive, or if they were already available functions

What recommendations would you give to someone considering this product?

If you need to use for general day to day use it's perfect. If you need specialized functions, it may take more research.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Edgar Michael G.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Brilliant and super-efficient!!!

Likeliness to Recommend

10 / 10

What differentiates Google Drive from other similar products?

Google Drives overall ease of access plus sharing on Google Drive facilitates daily activities, protecting files along the way..

What is your favorite aspect of this product?

The simple reason it protects files, making security my priority!

What do you dislike most about this product?

Limited features on some applications such as Google Docs and the fact that there is no dedicated desktop application.

What recommendations would you give to someone considering this product?

If you are not keen on technology, no worries, this user-friendly platform gives you the ability to access all applications from the getgo!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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