Google

Google Drive

9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details

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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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2023 Data Quadrant Gold Medalist

2023

1 Top Rated Capabilities

1 Top Rated Features

2022

Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

92 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative

4% Neutral

95% Positive

Pros

Reliable
Enables Productivity
Respectful
Fair

Feature Ratings

Average 86

Drag and Drop User Interface

Team Collaboration

Real-Time Synchronization

Access Control and Rights Management

Mobility Support

Data Loss Prevention

Enterprise Grade Security Controls

Audit Trail

Large File Optimization

3rd-Party Integrations

Task Management and Workflow

Vendor Capability Ratings

Average 85

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Google Drive Reviews

Valentina D.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

Data Archiving and Content Management Made Easy

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Drive is not only secure but also ensures easy scaling

What is your favorite aspect of this product?

With Google Drive, we can effectively manage business content. It makes archiving data and retrieval easy.

What do you dislike most about this product?

Google Drive has been helpful and no serious challenges.

What recommendations would you give to someone considering this product?

For business use, I recommend Google Drive. Has all the features.

Pros

Helps Innovate
Trustworthy
Unique Features
Efficient Service

Adil B.

Role: Operations
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

A Collaborative and Well-Integrated Platform

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Whether I'm using Google Drive on my computer, tablet, or smartphone, I can effortlessly access my files and interact with others from anywhere with an Internet connection. This is what makes Google Drive so remarkable: its seamless integration and accessibility across numerous devices and platforms.

What is your favorite aspect of this product?

The popularity of the platform has made it easy to share documents between different departments within my wider company. The availability of the dark mode option has made it easier for me to handle documents due to my photosensitivity.

What do you dislike most about this product?

When files are posted to Drive, Google occasionally modifies the extension, which is inconvenient because it occurs automatically. Depending on their extension, some files cannot be downloaded using the mobile version.

What recommendations would you give to someone considering this product?

I am highly recommending Google Drive for its efficacy and well integration.

Pros

Continually Improving Product
Enables Productivity
Unique Features
Caring

Preetika T.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2024

Student to Small firms- Rely on this

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Everyone who's having google account, can easily use this for personal and professional purposes.

What is your favorite aspect of this product?

It was there, but I can't think of other tool for saving my old memeories.

What do you dislike most about this product?

Limited free storage option

What recommendations would you give to someone considering this product?

You automatically are its user, as most of you have Google account, so make use of it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Google Drive

What is Google Drive?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Google Drive Ratings

92 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Google Drive?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Access Control and Rights Management Ability to discretely control who can access the file.

Mobility Support Software is optimized for mobile usage.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Audit Trail View all previous activity including any recent edits and user access.

Large File Optimization Contains optimizations for transfers of large files.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Task Management and Workflow Supports triggers and events for process automation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Google Drive Reviews

Valentina D.

Data Archiving and Content Management Made Easy

Likeliness to Recommend

Pros

Adil B.

A Collaborative and Well-Integrated Platform

Likeliness to Recommend

Pros

Preetika T.

Student to Small firms- Rely on this

Likeliness to Recommend

Pros

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Feature Ratings

Drag and Drop User Interface

Team Collaboration

Real-Time Synchronization

Access Control and Rights Management

Mobility Support

Data Loss Prevention

Enterprise Grade Security Controls

Audit Trail

Large File Optimization

3rd-Party Integrations

Task Management and Workflow

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support