Firmex Virtual Data Room Logo Award Winner Product Badge
Firmex Virtual Data Room Logo Award Winner Product Badge
Firmex

Firmex Virtual Data Room

7.1 / 10
Category
Firmex Virtual Data Room
7.1 / 10

What is Firmex Virtual Data Room?

irmex is a global provider of virtual data rooms where more deals, diligence and compliance get done. As one of the world’s most widely used virtual data rooms, Firmex supports complex processes for organizations of all sizes, including diligence, compliance, and litigation.

Company Details


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Awards & Recognition

Firmex Virtual Data Room won the following awards in the Virtual Data Room category

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Firmex Virtual Data Room Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Firmex Virtual Data Room.

82 Likeliness to Recommend

1
Since last award

87 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Firmex Virtual Data Room?

6% Negative
23% Neutral
71% Positive

Pros

  • Effective Service
  • Enables Productivity
  • Caring
  • Fair

Cons

  • Slower Product Innovation
  • Commodity Features
  • Leverages Incumbent Status

Feature Ratings

Average 71

Drag and Drop User Interface

77

File Rooms

76

File Sharing Collaboration

76

Digital Rights Management

74

Q&A Management

73

Data Encryption

72

Permissions and Access Right Management

71

Redaction

67

Optical Character Recognition

67

Reporting and Analytics

64

Vendor Capability Ratings

Average 73

Availability and Quality of Training

94

Ease of Customization

88

Ease of IT Administration

88

Ease of Implementation

87

Ease of Data Integration

82

Quality of Features

81

Business Value Created

66

Breadth of Features

65

Usability and Intuitiveness

63

Vendor Support

51

Product Strategy and Rate of Improvement

43

Firmex Virtual Data Room Reviews

Ogarekpe I.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

ecure and Friendly Virtual Data Room Solutio

Likeliness to Recommend

6 / 10

What differentiates Firmex Virtual Data Room from other similar products?

It is super user friendly and cost effective compared to alternatives out there. Some users users have had trouble receiving Firmex automated emails due to spam filters

What is your favorite aspect of this product?

I like that I bulk upload, & smart search. Other key features that I love include the data tracking, data analytics, to I can obtain on the platform

What do you dislike most about this product?

Had to replicate file uploads each time; no tag to put same file into different folders automatically also

What recommendations would you give to someone considering this product?

Just know that you won't be able to bulk download when the watermark feature is turned on and there are PPT or XLS files in a folder

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Sudgie M.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy to contact support if any issues

Likeliness to Recommend

6 / 10

What differentiates Firmex Virtual Data Room from other similar products?

The support is better

What is your favorite aspect of this product?

Easy To access the support

What do you dislike most about this product?

Sometimes it can be confusing to navigate

What recommendations would you give to someone considering this product?

Contact support if you have trouble finding certain features bc they probably do have it

Pros

  • Performance Enhancing
  • Inspires Innovation
  • Client's Interest First
  • Helps Innovate

Cons

  • Less Reliable
  • Less Efficient Service
  • Leverages Incumbent Status
  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jun 2022

Great price, user interface could be improved

Likeliness to Recommend

8 / 10

Pros

  • Trustworthy
  • Effective Service
  • Respectful
  • Fair

Cons

  • Slower Product Innovation
  • Charges for Enhancements

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