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Exceed.ai Logo
Genesys

Exceed.ai

7.5 / 10
Category
Exceed.ai
7.5 / 10

What is Exceed.ai?

Exceed.ai helps marketers boost their SQL conversion rates through the roof – and here is how: Exceed.ai's AI-assistant works alongside your team and engages with every incoming lead, attends to every inquiry and qualifies your leads at scale, in real-time with a personalized human-like, two-way conversations over Email, Website Chat, and SMS. When qualified leads are ready to talk to a human, the AI assistant automatically loops in sales and books a meeting directly on your rep’s calendar.

Company Details


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Exceed.ai Ratings

Real user data aggregated to summarize the product performance and customer experience.

88 Likeliness to Recommend

86 Plan to Renew

72 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Exceed.ai?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 75

Intent Extraction

81

Learning and Adaptability

81

Artificial Intelligence Engine

81

Personalized Service

77

Leads Generation

76

Other Integrations

75

Workflow Processing

71

Natural Language Processing

64

Vendor Capability Ratings

Average 79

Availability and Quality of Training

100

Breadth of Features

100

Ease of Customization

100

Ease of Data Integration

100

Ease of Implementation

100

Ease of IT Administration

100

Product Strategy and Rate of Improvement

100

Quality of Features

100

Usability and Intuitiveness

100

Vendor Support

86

Business Value Created

72

Exceed.ai Reviews

Aly B.

  • Role: Finance
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

ease of use

Likeliness to Recommend

9 / 10

What differentiates Exceed.ai from other similar products?

more reliable than many other options

What is your favorite aspect of this product?

ease of use

What do you dislike most about this product?

no issues with this product

What recommendations would you give to someone considering this product?

to train in on the product

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Raimundo A.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

They are much more than a software company.

Likeliness to Recommend

10 / 10

What differentiates Exceed.ai from other similar products?

Found responsibilities with potential customers as we monopolize it to qualify and maintain our insufficiencies. With Exceed.AI we managed to develop the increase in conferences that we had obtained before driving, since the approaches recognize by absorbing the call for attention from different periods and that would not have been feasible without the support of this remote system. At the moment the consumers reach to discover their opinion if they aspire or not to be present at the conferences, and all this is achieved through the management of Exceed.AI.

What is your favorite aspect of this product?

This system immobilizes unique characteristics, and transports us in each ideology of the preparation and monitoring of the use that we provide to legalize that our commercialization is improved. We possess extravagant money economy at the same time wasted and this is no longer an inconvenience with the advent of Exceed.ai to the organization. To simplify, it is one of the most perfect systems that I have managed during the entire period of my career.

What do you dislike most about this product?

It is a practical system and works perfectly with potential customers, adding to this that we adapt and engage our sales team effectively. But there are always flaws in the system and this one in particular wants its SDRs to spend an hour a day in the software ratifying assignments and hawking replies when Exceed.AI isn't convinced what to do.

What recommendations would you give to someone considering this product?

It has extravagant assistance to the regular. Its innovators dedicated themselves to educating themselves and believing in our company, our management model and our functions. They quickly perfected each step of the build and broadened our routine tracking to ensure our ranking is optimized. It saves us time, they hoard capital for us and they create extra effort to claim that they are on the same page as us. I really liked the product. Succeed in amazing ways with Exceed.AI.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Bethwel N.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

My Review of Exceed.ai

Likeliness to Recommend

9 / 10

What differentiates Exceed.ai from other similar products?

Exceed.ai offers best virtual engagement features. It's cost effective too

What is your favorite aspect of this product?

Using Exceed.ai is easy The software is straightforward for both internal support team and visitors Its affordable Offers great virtual assistant features

What do you dislike most about this product?

Everything has been amazing with Exceed.ai

What recommendations would you give to someone considering this product?

i recommend Exceed.ai because it's well equipped and is available at a manageable cost

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy